Anima - OnBrand Vibe Coding ā Design-aware AI for modern product teams.
Design-aware AI for modern product teams.
Promoted
Fascinating product. It strikes me that even the planning of these dialogues would create lots of residual benefit for an organization - understanding objections and friction with potential leads right through to training around customer mindset when they make contact. I'm thinking also an iterative approach could help orgs to learn more about their customers - are analytics or reporting part of the app?
@monro that's a great insight, Rick. We definitely find that an iterative approach is a lot easier to adopt because you can get feedback quickly.
Most users tend to start with simple, well understood flows where there's lots of scope to improve the experience. Like helping people who've already decided to buy to get in touch and take the next step.
Then you can expand those flows, say to people who are still deciding what approach to take, make those journeys more engaging and find ways to engage people who otherwise wouldn't convert.
We already have reporting on the overall funnel. Analytics is a great suggestion!
Report
I have been using Continually very recently but I immediately saw improvements in my communication on my website. It was extremely easy to set up and the support was also great. Great Job!
Congrats to the whole team on the launch! As a conversation designer, I have probably used every chatbot tool out there so was super excited to check it out. It definitely stands out by presenting very clear use cases for the tool, which I think is great but at the same time the space is fiercely competitive and just getting crowded everyday and keeping that in mind, I have the following queries and suggestions:
1) At 100 Euros per month (monthly plan), it's not something consultant and freelancers can afford and is significantly more expensive than something similar like Landbot. So the question is, how is it different and significantly better than Landbot?
2) What is the advantage of choosing Continually over a Chatbot tool like Chatfuel/Dexter/Flow.xo/etc that allow one to create complex bots and integrate other services using webhooks?
3) Do you plan to add support for webhooks and/or integrations with services like Integromat and Zapier? If so, will that be available on the Starter plan?
4) Love the inbuilt templates. Is it too early to ask if you plan to add a template marketplace where folks like us can offer industry-specific templates and customers can purchase them for a one-time/monthly fee?
5) While I see this as a serious competition to Drift Bot which has quickly become super expensive, do you plan to add other features like Drift does or are you razor focused on providing what you already do?
I would love to offer more feedback gradually!
Looking forward to your response!
@irhymeth thanks, Arpit! We really appreciate the considered feedback.
I love the suggestion of a template marketplace! I've seen before how creativity and great ideas can come from anywhere, so we'll definitely be looking at this.
On the pricing, I hear what you're saying. We've seen our early users get great results from using Continually and believe that our pricing is competitive when you compare us to Intercom or Drift.
For now, we're focused on making sure as many people who sign up for Continually are able to go live with as little effort as possible and get value quickly. If you have any feedback on what your experience was like signing up I'd love to hear it.
Over time, we'll be adding more integrations for sure. I haven't used Integromat yet so thanks for the suggestion :)
@paulmckeever You're welcome Paul and I'm glad you liked the template marketplace suggestion. I signed up and while the process was decent, I didn't like that I receieved a separate email to set the password up, seemed like an additional step which wasn't necessary. Rest looks rad!
Have not tried it but can see the benefit. It is becoming an expectation that all web apps offer live chat and for small teams that do not have the budget to have 24/7 people coverage, this offers a way to achieve something similar. Good luck going forward and congrats.
@loomiassistant Hi Al! Thanks for the comment š . We couldn't have said it better ourselves
We've had some early positive feedback from businesses who have tried live chat, because as you said, it's a basic expectation ā but couldn't do it well enough to be helpful to their visitors. This would leave the business and their customers frustrated.š
Some of our early users have told us that by knowing they're responding automatically, it reduces that anxiety of having to always be online and replying.
Thanks for the good luck wishes! š
Report
Hey Paul, is your USP only sending notifications to people whenevr someone interacts with the chat box? How's it different from intercom or others out there?
@dev_parashar our differentiation is better support for automation, and a focus on sales & marketing rather than customer service.
Intercom is a great product and we have huge respect for the team there. If you have people who can respond quickly then it works well.
Not everyone has the bandwidth to respond immediately. If you're a solo founder or small team, you might have competing priorities. And in bigger companies, it can be too expensive to have highly skilled people available to respond.
We think that there's a lot of scope to use automation to complement human talent and make your team šŖ with technology.
As well as automatic replies, we integrate with other parts of your sales & marketing stack like
ā¢ calendars for appointment booking
ā¢ rich lead profiles to save you time when customers get in touch
ā¢ notifications across email and Slack
We think these features will all save you a lot of time.
Also - you can use custom messages as well as the chat notification š
Continually
Continually
Prelaunch.com
Continually
Integromat
Continually
Integromat
OneSignal HubSpot Integration
Painless setup. Good UX and attention to detail.
Pros:Quick set up, helps conversions, automates Q&A
Cons:None yet
Guessi
Continually