CoinTerminal is praised for its smooth and transparent process, with users appreciating the fair and accessible launchpad that doesn't require staking tokens. The concept of refundable sales is highlighted as a standout feature, reducing stress typically associated with IDOs. While some users express a desire for more projects to be onboarded, the platform's support team is commended for their prompt and effective assistance, particularly with KYC issues. Overall, CoinTerminal is seen as a solid platform for early token investments, despite the competitive nature of its lotteries.