We've been talking to teams about SaaS spending, and almost everyone has a story about finding a forgotten subscription months later.
What's the most surprising or expensive subscription you've discovered after it had been renewing unnoticed?
We'd love to hear your experiences.
How does it actually surface the unused subscriptions, does it just look at login activity or does it factor in things like actual feature usage across teams?
Hi @melike725347 Great question! t's login and access activity, not deep feature-level usage data.
Two sources:
Google Workspace does most of the heavy lifting. When a Workspace admin connects, they see the org's full user list, which apps each person is using, and last login times, all from one connection, no per-user setup.
Our browser extension, deployed across a team, picks up sign-ins to SaaS apps, including tools that live outside the Workspace umbrella.
We pull subscription and billing data from sources like Gmail, Drive, card statements, and Plaid, so you see what you're paying for next to who's actually logging in.
What we deliberately don't do is claim to automatically detect "unused" subscriptions. Feature-level usage tracking requires deep API integrations with every individual app, and tools that claim to do this without those integrations are making assumptions.
ClearSpend shows you data like "last login: 4 months ago" alongside the upcoming renewal date, but it won't flag your accounting tool as waste because it can't know that it's intentionally used only once a year.
You’ll receive multiple reminders before the renewal date, giving you enough time to make the right decision whether to keep, downgrade, or cancel the subscription.
Happy to go deeper on how ClearSpend works if useful!
How does it actually detect the unused subscriptions, does it just look at login activity or does it factor in actual usage data too? Wondering how it handles edge cases like seasonal tools that only get used a few times a year.
Hi @aziz1764938 , great question, and I'll give you the honest answer rather than the marketing one 🙂
It's login and access activity, not deep feature-level usage data.
Two sources:
- Google Workspace does most of the heavy lifting. When a Workspace admin connects, they see the org's full user list, which apps each person is using, and last login times, all from one connection, no per-user setup.
- Our browser extension, deployed across a team, picks up sign-ins to SaaS apps, including tools that live outside the Workspace umbrella.
We pull subscription and billing data from various sources like Gmail, Drive, card statement, Plaid, so you see what you're paying for next to who's actually logging in.
What we deliberately don't do is claim to automatically detect "unused" subscriptions. Feature-level usage tracking requires deep API integrations with every individual app, and tools that claim to do this without those integrations are making assumptions.
This is exactly how we handle your seasonal edge case. ClearSpend shows signals like "last login: 4 months ago" alongside the upcoming renewal date, but it won't automatically flag your accounting tool as waste because it can't know that it's intentionally used only once a year.
Instead, you'll receive reminders before the renewal date, giving you enough time to decide whether to keep, downgrade, or cancel the subscription.
Honestly, the failure mode we're solving isn't "we didn't know the tool was seasonal." It's "nobody looked at all before it auto-renewed."
Happy to go deeper on how the ClearSpend works if useful!
@ClearSpend AI - seems like something we need at this time were most people are tired of experiencing the subscription fatigue. However this is just another subscription, would it not be an opportunity to offer as a pay-as-you-go so as not to add to the already endless subscriptions the tool is trying to remove. I'm guessing that once you have done this once, it's not something you need to monitor every month, you may want to use a couple of times a year to tidy up.
@codeandsea Fair question, and here's the honest answer:
if SaaS spend were a once-a-year cleanup, you'd be right, and pay-as-you-go would be the correct model. But the mess isn't a pile you sweep once. Your spend data is scattered across Gmail receipts, bank transactions, Slack notifications, and contracts, and it re-scatters every month - new tools get expensed, renewals auto-fire, people leave and their licenses stay billed. The value isn't the cleanup itself, it's catching the $4k renewal 30 days before it hits instead of 3 months after.
A lighter one-time audit tier for smaller teams is a genuinely interesting idea, though. Was that what would've gotten you to try it?
Pulled up our team's SaaS list and it flagged three tools nobody had touched in months, which was eye-opening. Setup was quick and the renewal alerts actually feel useful instead of noisy.
Pulled up ClearSpend and it flagged three subscriptions we forgot about, which already paid for the month. Wish the renewal alerts came a bit earlier though, ours hit a week before the charge.
The way it automatically flags renewals before they hit is genuinely useful. Most tools just show a dashboard and leave you to do the actual work.