Chatmeal

Whatsapp-powered food ordering tool for restaurants

4 followers

Whatsapp-powered food ordering tool for restaurants

4 followers

Chatmeal allows restaurant owners to create a web page with interactive digital menu, and to start accepting delivery, takeaway, dine-in orders, and table bookings via Whatsapp.

Launch tags:Messaging•Marketing

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Maker

Hi everyone! 👋 My name is Victor, and today i am proudly announcing not only my first launch on ProductHunt, but also the very first product, that i have created 100% by myself using no-code platform Bubble 🎉 Problem I live on Bali, and about 3 month ago i was talking to my friend, who is a restaurant owner. He was telling me that delivery services like Gojek and Grab are taking 20% of his revenue, leaving almost no margin, and there is basically no alternative to them. 😞 He tried doing direct delivery, but the whole process was just too complicated - people text his restaurant on whatsapp, than stuff has to send them a heavy mobile-unfriendly pdf menu, than they had to type what they wanted, and answer multiple additional questions about special requirements, options, amounts, etc. Solution 💡 This is how i came up with an idea of Chatmeal, which is a Whatsapp-powered food ordering tool for restaurants. It allows restaurant owners to create a web page with interactive digital menu, and to start accepting delivery, takeaway, dine-in orders, and table bookings via Whatsapp. Why do restaurant owners Chatmeal? It's like having your personal food delivery app, with: ✅ 0% commission on orders ✅ Direct communication with the customer ✅ Digital menu that can be created in 15 minutes and much more. Please check out Chatmeal and let me know what you think.👋

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5yr ago

TallyTabby

@victor_metelskiy When you say no-code, what did you use?

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5yr ago

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Maker

@strangequirks Hi Philip! Built 100% with Bubble.io!

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5yr ago

How many restaurants is using your product so far? How does Chatmeal handle the payments? I think Gojek solved a problem where you don't have to manage your own delivery drivers, payment is easy, you can track your order.

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5yr ago

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Maker

@laurensius_adi 7 clients so far. Restaurant customers are paying with cash so far. Agreed, a lot of things are actually quite convenient in Gojek. There are a lot of disadvantages for restaurant owners too: you don't communicate with your customers directly, you cant control your marketing and amount of sales, and of course you have to pay 20-25% commission for every order... I'd say, that for restaurants, who are not willing to optimize their margins, and want to put minimum effort in delivery, Gojek doesn't have alternative. For the others there is a free 14-day trial at Chatmeal.com :)

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5yr ago

Hi @victor_metelskiy congrats on the launch,, looks nice 👍🏻 what about payments ? can we pay directly in the website ? and the restaurant owner has a backoffice kind of page to take actions or via whatsappa as well ?

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5yr ago

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Maker

Hi @otymix ! Thank you! So far, restaurants are mostly accepting cash payments, rarely they give the delivery guy a credit card terminal. Online payments are in a roadmap, yet to be integrated. The restaurant manages everything in whatsapp, and actually it's their request, it is kind of hard to teach staff to use new tools, but they are already used to communications in whatsapp :)

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5yr ago

Thinking of integrating the payment options soon? So far it's all cash-based right? FB pixel is for capturing the event - and creating the audience for retargeting?

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5yr ago

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Maker

@svet_svetozar_kujic Hi! Yes, payments integration is in the roadmap! For the FB pixel right now it only creates audience for retargeting, but going to add "make an order" event with amount of ordered food quite soon

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5yr ago

@victor_metelskiy Awesome - thanks

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5yr ago

Bannerbear

I’ve used chatmeal to order food here in Bali. What may be interesting to folks on PH is that whatsapp is pretty much the de facto channel for customer support here. A lot of shops and restaurants take inquiries via whatsapp and generally are very responsive. So what victor has done here makes a ton of sense, take a channel that businesses are already using and just make it easier for customers and businesses to connect to each other 👍🏻

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5yr ago

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Maker

@yongfook Couldn't have said it better myself :) One of the reasons why i started Chatmeal was that i hated using Gojek, and often ordered directly from the restaurants using Whatsapp

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5yr ago

Free DALLE-3 Avatar Generator

No-code king Victor did it again 🔥 Many big restaurants in Canggu are already running on Chatmeal. Super happy to be able to support them by ordering via their dedicated website. Much better experience! (Super stoked to see another product from Hackagu here on PH 😍)

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5yr ago

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Maker

@dannypostmaa Thank you Mr Danny! :)

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5yr ago

BestTime API

I've used Chatmeal several times as hungry person. It makes ordering food through Whatsapp smoother and cheaper than the competitors. When scanning the ChatMeal QR codes in some places (like the co-working space I'm going to) the staff knows exactly at which table on which floor I'm sitting.

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5yr ago

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Maker

@mick_ver Hi Mick! Thanks for mentioning the QR-code feature with table numbers, i didn't quite fit it into the product description :)

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5yr ago

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