Reviewers mostly see Canary Mail as a polished, fast email client, especially on macOS and iOS, with clean design, smooth syncing across Apple devices, solid multi-account handling, and some genuinely useful AI touches like drafting, summarizing, and extracting time references into calendar actions. Still, the AI experience feels uneven: some users find it helpful, while others ignore it or say basic requested features and response controls are missing. A few also mention bugs, limited customization in places, missing smart sorting, and intrusive prompts for paid features.
Alessandro - thank you. Cross-device sync and offering a one-time purchase option are two things we care a lot about, so it’s great they stood out for you. We’ve continued adding workflow improvements since then (Inbox Zero being a big one) and we’re still fixing bugs as we go. Your note about intelligent email sorting is a strong one - if you can share what “smart sorting” means for you (priority inbox, smart folders, auto-labeling, newsletters), it helps us build it in the most useful way.