Behaf

WhatsApp commerce platform for D2C brands

1 follower

WhatsApp commerce platform for D2C brands

1 follower

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Turn WhatsApp conversations into 24/7 sales for your D2C brand. Behaf automates the entire customer journey—from Instagram discovery to instant checkout and fulfillment—all inside WhatsApp. No website needed. Get 95%+ response rates, sell with UPI/cards/net banking, and save 2.5+ hours daily on order management.

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Launch tags:Productivity•SaaS•Business

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Hey Product Hunt 👋 I'm Jerish, founder of Behaf. I started this after talking to dozens of small business owners — dental clinics, real estate agents, D2C brands, consultants — who were losing customers every day simply because nobody picked up the phone. Every existing tool required either a developer or a $25,000 budget. So we built the opposite: custom AI agents trained specifically for your business, deployed in 2-4 weeks, costing less than one full-time hire. 🤖 What Behaf Does: 1. **WhatsApp AI Agents** - Deployed directly on WhatsApp Business API. Handle customer support, qualify leads, book appointments, track orders, support 20+ languages. One client saw 70% fewer support tickets AND 25% more repeat purchases. 2. **AI Voice Agents** - Phone-based AI that handles real conversations (not robotic menus). A clinic network dropped no-shows from 30% to 15%, freed up 60% of front desk time. 3. **Custom AI Development** - For workflows beyond messaging & voice. Workflow automation, document processing, multi-channel agents, internal copilots. 4. **Agent Integration** - We wire everything into your existing stack: CRM, ERP, payment gateways, databases. API setup, data pipelines, compliance built in. 5. **Training & Optimization** - After launch, we continuously tune conversation flows, test different behaviors, monitor performance. Your agents get smarter over time. 📊 **Results So Far:** - 50+ Agents Deployed - 30+ Businesses Served - 3.5x Average Productivity Gain - 85% Task Automation Rate ✅ **Real-World Impact:** - D2C brands: 70% reduction in support tickets, 25% increase in repeat purchases - Healthcare: 45% fewer no-shows, 60% less time on phones - Real estate: 3x more qualified leads, $1.2M added to pipeline - Restaurants: 35% more takeaway orders, zero missed reservations 🎯 **Who We Built This For:** Small businesses in USA, Canada, Europe that need AI agents but can't afford a $50K+ agency bill or the complexity of building in-house. The difference: We're not selling you a platform. We're your AI partner - understanding your business, designing the right agent, handling deployment, and optimizing results. Happy to answer any questions! 🚀

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5mo ago

Forum Threads

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13d ago

What's the biggest checkout friction you've seen with Instagram/WhatsApp-first brands?

We've spent the last few months talking to D2C founders who sell mainly through Instagram DMs and WhatsApp, and the same problem keeps coming up: customers are ready to buy in the chat, but the moment they're asked to "click here to pay" or fill a form, a chunk of them just go quiet.

Curious what others here have seen is it the extra app switch, trust in the payment link, or something else entirely? And for anyone who has fixed this, what actually moved the needle: faster replies, payment inside the chat, something on the catalog/pricing side?

p/behaf

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5mo ago

How can D2C brands sell on WhatsApp without building a website?

Most D2C brands rely on Instagram for discovery but struggle with checkout friction. Customers message asking about products, prices, and shipping - then drop off.

The WhatsApp Commerce Solution:

p/behaf

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5mo ago

How Behaf automates the entire D2C brand journey on WhatsApp

Behaf powers the complete D2C brand journey from customer discovery to repeat orders all on WhatsApp.

The Four Pillars of WhatsApp Commerce:

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