What do people think of Backflip?
The community submitted 41 reviews to tell us what they like about Backflip, what Backflip can do better, and more.
This is such a joke. I had them pick up almost $600 of stuff. A surround sound system selling on the internet in used condition for $200. My offer was $0. They also picked up 2 pairs of boots. Each selling on the internet for $175 a pair in used condition. Their offer? $0 🤣🤣🤣🤣 Absolutely ABSURD!!!
I've had multiple services from BackFlip which led to nothing but extreme disappointment and a multitude of wasted time. The worst experience I had was with a pick-up employee named Jennifer. Jennifer refused multiple times to come to the designated parking spot because she didn't feel "safe". In which she made the decision to park illegally instead at another buildings alley way A BLOCK DOWN FROM THE SPOT I HAD SPECIFICALLY INSTRUCTED HER TO BE AT. Which was safe, not illegally parked, and was easiest for both her and I. She stared at me from across the street for a total of 25 minutes because I had to keep running up and down the stairs to answer the texts on my laptop because I could not find her. Then when she finally yelled out to me she made me roll my item across the street and down the block which caused damage to the item which later I had to suffer deductions on my item AND damage because of her incompetence. They offered me $6 for a BRAND NEW gaming chair that was originally purchased for $230. They clearly stated that there was damage to the wheels. Then offered me a $50 gift card for the damage. This company is total BS. They will rip you off on your items and cause damage to them. Their drivers do not have customer service in mind and do not have basic problem solving skills. DO NOT USE THIS SERVICE, YOU WILL WASTE YOUR TIME AND POSSIBLY HAVE YOUR ITEMS DAMAGED LIKE I DID. I also had another service with them were I was selling items of HIGH value, which came out to $3 and rejecting the highest valued items because their warehouse could not identify them WHEN THE LABLES WERE STILL ON THE BOX (indefitying the items). Either all their employees are incompetent or they're just major scammers. DO NOT USE THIS SERVICE. YOU WILL ONLY WASTE YOUR TIME AND ENERGY. Thanks Jennifer >:/.
Negative company mission
Weak customer support
Never would use this platform again. They grossly undervalued my belongings ($28 for a gold diamond tennis bracelet in good condition), took a week to get back to me instead of the promised 24 hours, then when they did get back to me, half of my products weren't even listed! Waste of time and effort for nothing.
Looks good - love the simplicity. You guys available to chat on my tech focused podcast sometime?