AdCreative.ai

Name: AdCreative.ai
Rating: 3.89 (53 reviews)

Converting ad creatives, banners by artificial intelligence

3.9•53 reviews•

1.6K followers

Converting ad creatives, banners by artificial intelligence

3.9•53 reviews•

1.6K followers

Visit website

Advertising tools

•

AI Generative Media

Give your business an unfair advantage with creatives / banners generated by highly trained Artificial Intelligence.

RezonantTalk, spec, ship: get your product ideas into production

Promoted

AdCreative.ai Launches

AdCreative.ai Video EraWelcome to the video era of advertising

Launched on June 20th, 2025

AdCreative.ai V5Generate ad creatives that outperform your competitors

Launched on January 24th, 2024

AdCreative.aiMake AI generated Ad creatives in seconds

Launched on September 22nd, 2023

AdCreative.ai v3Generative AI for ad creatives and social media visuals

Launched on February 22nd, 2023

The AI-Powered Display Ad SolutionRevolutionize Your Ad Campaigns with AdCreative.ai

Launched on January 29th, 2023

View all AdCreative.ai launches

3.9

Based on 53 reviews

Review AdCreative.ai?

Reviewers say AdCreative.ai can save marketers significant time by quickly generating many ad variations, with an easy workflow that works well for testing, light editing, and teams without strong design skills. Several users also like its video and brand-alignment features, though some say outputs can feel generic, repetitive, or inconsistent, and performance scoring does not always match results. The biggest complaint is not the creative tool itself but billing: many reviewers report surprise charges after trials or cancellations, slow refunds, and frustrating support, which seriously undermines trust.

+50

Summarized with AI

Pros

time-saving (18)

no design experience needed (8)

high-quality visuals (7)

user-friendly interface (7)

creative variations (6)

AI-driven insights (5)

fast ad generation (5)

responsive support team (4)

campaign optimization (3)

customizable branding (3)

Cons

subscription issues (11)

poor customer support (9)

refund delays (9)

scam allegations (8)

unauthorized charges (8)

Pros

Cons

Reviews

Most Informative

•1 review

I am always cautious about where I enter my credit card information, but I trusted AdCreative.ai. I tried it for 4 days and realized it wasn't for me, so I canceled my free trial. However, they charged me for a full month after day 7, without my permission. The negative reviews here are accurate. AdCreative.ai withdraws money from your card without consent. Customer service said they would process my refund within 10 to 15 days, but this has NOT happened. Avoid AdCreative.ai at all costs. They get free financing by taking your money without authorization. Update: I just got this message from their customer care team, confirming it is just a SCAM: Dear Fernando, Thank you for contacting us and for your continued patience. We want to personally assure you that your refund request has been received and is fully confirmed. At the moment, we are managing an unusually high volume of inquiries, and as a result, the processing time is longer than usual. While we currently do not have a precise timeline to share, please rest assured that your refund is secured and will be processed. We are working diligently to handle each request with the care and attention it deserves, and we truly appreciate your understanding as we navigate this increased demand. Your trust means a great deal to us, and we are committed to fulfilling your request as soon as possible. We will keep you updated should there be any changes, and in the meantime, our support team remains available if you have any questions or need further assistance. Thank you once again for your patience and understanding. Warm regards, The AdCreative.ai Team

What needs improvement

poor customer support (9)subscription issues (11)unauthorized charges (8)scam allegations (8)refund delays (9)

Report

37 views1yr ago

AdCreative.ai

Hey Fernando,

Your comment truly worries me, and I'd like to get in contact with you to help you and understand more. Your experience with AdCreative is what matters! Just ask for Anna, and I will help you personally.

/ Anna

Report

12mo ago

•2 reviews

They are absolutely horrible. Haven't used them for a long time and when I do they changed there name from ADYOUNEED to this adcreative name probably because of the backlash of there terrible service and of course no notification about the change so it took awhile to find and confirm the account.. Gotta love it! When I tried logging in, I couldn't even though I have an account but it kept asked me to put in card information even though I had an active account. The system is so glitchy that when it attempts to login everything is there but boots you out because it thinks you don't have an account. When I tried connecting with customer service someone named Aoife handled my issue in the worst way possible. I got a response every 10 mins or so and when I did hear from this person they asked me what is happening over and over again with delayed responses for more than an hour. When I sent the screenshot of the free trial, which literally says nothing since I mentioned it multiples times for an HOUR, she said "oh I see the problem now" I almost lost it. And after an hour, no more than an hour at this point she finally tried sending me to someone. Goes without saying the customer service is EXTREMELY BAD!!!! Did I mention they didn't know they disabled there other website and redirected it to the new site???? An hour and a half later and I get a response telling me I can't login because it's not the right site??? No duhhhhh I said that over an hour ago asking if this was possibly the issue and would you believe there was no response about it. Long story short I'm writing as I'm going through the issue but I'm done it's going on two hours now. Just avoid! The backend developers and customer service don't even know what's going on with their own site. Everything all around is terrible!!

What needs improvement

poor customer support (9)subscription issues (11)

Report

21 views1yr ago

•1 review

As of June 2023, take the 1-star reviews with a grain of salt. First, let me say that I have only experienced this company through their free trial, so that may differ from folks who are current subs. Still, while testing the platform as an experienced digital marketer (8+ years) with novice paid ad expertise for a startup style SMB, I have mostly positive things to say. The platform is user friendly and, if you provide the right info, it generates something usable on the first try. It speeds up the creative process and allows you to make changes as needed with ease. Given time, it learns how to optimize for your brand, so eventually, as long as your brand is consistent, each output would feel tailored to your organization resulting in less edits from you and/or your team. This is ABSOLUTELY something that I would recommend for an startup because it's cheap, easy, effective, and can grow with you. I'd also recommend this for mid-level marketers/ads employees — people who would most likely understand how to edit any outputs that felt off. However, if your marketing department is disorganized or your brand is undefined, your experience may feel chaotic and useless. In other words, this is a LONG-TERM SOLUTION that will only get better as you utilize it with the right data. For those facing trouble with the refund process, I can't relate. I also requested a refund after the accidental annual charge, and received amazing service on a day and at a time when the office was closed. It did take a while (about 2 weeks), but the communication around this was very clear and timely. In fact, there was never a time when I wondered about my refund because of those emails. The emails explained that depending on my bank and country, times could vary. Given that this is not a U.S. company, that makes sense. My only feedback would be for AdCreative to add a common FAQ section and a button at the top to call out the fact that you can contact them any time. I believe this will make it easier for testers to understand what to expect with their experience. Fingers crossed that this company continues to improve and add upon their features!

What's great

user-friendly interface (7)responsive support team (4)time-saving (18)

What needs improvement

refund delays (9)

Report

12 views3yr ago

AdCreative.ai

Thank you very much Tiffany, we are working on improving our FAQ section and added over 60 articles now!

Report

2yr ago

•1 review

What needs improvement

poor customer support (9)subscription issues (11)unauthorized charges (8)scam allegations (8)refund delays (9)

Report

37 views1yr ago

AdCreative.ai

Hey Fernando,

Report

12mo ago

•2 reviews

What needs improvement

poor customer support (9)subscription issues (11)

Report

21 views1yr ago

•1 review

What's great

user-friendly interface (7)responsive support team (4)time-saving (18)

What needs improvement

refund delays (9)

Report

12 views3yr ago

AdCreative.ai

Thank you very much Tiffany, we are working on improving our FAQ section and added over 60 articles now!

Report

2yr ago