10Web lets you instantly generate and launch WordPress websites using AI—no coding required. Describe your business, and the AI builds your site in minutes. Includes drag-and-drop editing, Ecommerce dashboard, and premium hosting. Perfect for online store owners, agencies, freelancers, and businesses that want to build faster.
The community submitted 44 reviews to tell
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4.3
Based on 44 reviews
Review 10Web.io?
Reviewers mostly praise 10Web.io for saving time on WordPress site setup, generating usable first drafts quickly, and offering fast hosting, backups, and optimization in one place. The strongest, most repeated theme is support: many users say staff respond quickly, explain fixes clearly, and even share videos to teach them. Still, criticism is sharp when it appears. Some users report a learning curve, buggy or confusing workflows, weak chatbot help, generic AI output, migration or cloning issues that need manual fixes, performance problems at scale, and refund disputes.
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Pros
Cons
LightfieldAI-native CRM that builds itself and does work for you
I recently had an issue where I could not find the INVOICES link for my account. The Support desk (Nikita A. in particular) was relentless with their support to solve my issue. Which by the way was NOT a problem on their end. As most support reps will tell you, it is most likely an END USER ISSUE (EUI). Sure enough I had logged in to the WRONG account (a free account) and then again, I created and logged in to an account MISSPELLING the email address. Nikita was very detail oriented and noticed my error. The app works great also. Thanks!
What's great
helpful support team (18)quick issue resolution (1)
Overall, the WEB10 services are reliable and professional, while they provide excellent Web Hosting services. Maria and a few other of her colleagues helped me to resolve a technical glitch due to a software upgrade issue that temporarily disabled my website. Thankfully, WEB10's back-up system was able to restore my website's functionality within 10 minutes or less. This is a very important consideration when you require trustworthy web up-time, and what you would expect from a dependable Web Hosting service provider. Thanks very much Maria and the WEB10 Care staff!
What's great
excellent customer service (23)helpful support team (18)reliable hosting (9)automatic daily backups (2)
Exceptional Customer Support at 10Web.io
I had an outstanding experience with 10Web.io's customer support team, especially Nikita Anisimov, who was incredibly helpful and friendly throughout the process. Every agent I interacted with was professional, knowledgeable, and genuinely committed to ensuring my website setup was seamless. Their guidance made the entire experience smooth and stress-free.
If you're looking for a platform with top-tier support and an easy-to-use website builder, 10Web.io is the way to go! Saved me from having to pay a web designer.
What's great
easy to use (5)excellent customer service (23)helpful support team (18)
Speaking to the 10WEB chatbot is a complete nightmare! Sorry but you need a lot of work there. But speaking to Ruzanna Tutoyan it was another very happy story. She guided me seamlessly through the process and provided the correct answers. She is amazing and an asset to 10WEB and those clients who will profit form her knowledge and excellent customer service. Many thanks Ruzanna! I hope you will pop up to support me next time I will need help to navigate through the complex and complicated process of building a website through 10WEB. At the moment you are the reason I havent given up hope!
Don't sign up with this company, very shady, I am asking for my refund within 7 days and they are refusing. Signed up booster and hosting. Using the booster, my menus were not properly loading, videos were out of frame. The main issue is hosting, I was misguided about space and transfer and manual transfer, all not working. Now they are offering to extend booster for 1 year and I am not even using it. Signed up on August 25th and Cancelled on the August 29th. No refund and they are refusing to budge. I now have to go to my bank for a charge back. Serious time wasters. Imagine going to a shop to buy A, but they are now offering you B after paying and they are expecting you to take it.
My recent ordeal with 10web was nothing short of a horror story. Just imagine this: my trial period expired by a mere hour, and despite their crystal-clear knowledge that I had absolutely no intention of using their product, they heartlessly denied my refund request.
This is a glaring example of a company preying on unsuspecting customers like us, who take a leap of faith and temporarily lock our hard-earned cash to test their claims, only to be disillusioned by their false advertising.
In light of their abysmal ethical standards, I am left with no recourse but to bestow upon them a woeful one-star rating. Let me not forget to mention Meline H., their 'support' agent, who exhibited an astonishing lack of empathy throughout this ordeal.
Consider this review a clarion call: Beware of 10web's ruthless tactics and their disregard for customer satisfaction. Your money deserves far better treatment than what this company delivers!
I have just discovered this amazing tool a few days ago! As a web designer and SEO Specialist myself, I can confidently say that from the day I discovered 10Web Booster; it has been doing all the heavy lifting when it comes to optimizing my clients websites.
One of the things I love about 10Web Booster is its simplicity. With just a few clicks, I was able to activate features like caching, image optimization, and minifying files, which helped me achieve faster load times.
Overall, I highly recommend 10Web Booster to anyone who wants to speed up their website without spending a lot of time or money. The plugin is affordable, easy to use, and delivers impressive results. Give it a try and see for yourself how much it can improve your website's performance!
What's great
easy to use (5)fast performance (4)affordable (1)performance optimization (3)
I feel like I've given reviews for 10web before, but I'm almost a year into being with 10web and can't even put into words how amazing they are. I often need support from someone who understands, and not only do they help you solve your questions, but they often take a Loom video recording to show you exactly how they made the changes so you can learn yourself. I am always so thankful they take the time out of their busy days to show me how to make my sites better! You guys are amazing!
What's great
excellent customer service (23)helpful support team (18)
I found the manual consultation service in the dialog box in the lower right corner. The technical service staff patiently helped me solve the problem of being hacked. Thank you very much!
We've been using 10Web.io for over a year now, and I felt compelled to share our fantastic experience! Their platform has been a game-changer for us.
What truly stands out is their customer service. They are swift to respond and always genuinely helpful in resolving any questions or issues we've had. It's refreshing to work with a team that is so dedicated to its users.
Thank you, 10Web team, for a brilliant year of service and support! Keep up the amazing work!
What's great
excellent customer service (23)helpful support team (18)