Visible

It's phone service. In an app.

#1 Product of the DayMay 12, 2018

Visible is a phone service in an app. $40/mo all-in for unlimited data, messages and minutes all on Verizon's 4G LTE network.

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Reviews

  • Pros: 

    Easy Signup

    Half the cost of my old plan

    Unlimited Data

    Responsive Customer Care

    App is dead simple

    Cons: 

    No "Pop Data" (yet?)

    No Tethering (yet?)

    Signup went pretty quick, only issue I had was that I needed to contact support to find out that I needed to follow my verizon account number with a "-1", so "XXXXXXXXX-1". Other than that, signup went quick and my customer service rep Christian was prompt, Knowledgeable, and helpful. I expect this to be just like my normal service since it its on Verizon's backbone. I will update this review if I run into any issues.

    Callan Christensen has used this product for one day.
  • Pros: 

    Price

    Cons: 

    Very Very Slow To Load Website - AWFUL Customer Service - Can't Port a Phone Number AFTER you sign up to TRY the service....only at signup

    Don't sign up with Visible. I got the sim card yesterday. The service is slow as slow can be. Loading websites is PAINFUL. Their app sucks. Their customer support sucks even worse. I for instance ordered the sim car with a new number so I could TRY the service without cancelling my verizon account. Did you know you can't port a number later? You didn't? Well how the hell would you? Every other service allows that. Their customer support is flippant and unhelpful. They would not offer a refund. AVOID!

    Brandon Hoffman has used this product for one day.

Discussion

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247015
Denny Dai@cndaihan · Dennx
Up to 5Mbps
33479
Mattan Ingram@mattaningram · Lead Product Designer at Code Climate
@cndaihan One day companies will realize how much happier potential customers are when details like this are presented front and center, not hidden in the fine print.
804221
Connor Van Ooyen@connorvo · Currently - Purdue | Next - Zynga
@cndaihan Is this good or bad? I have no frame of reference.
17
Tom MoorHiring@tommoor · Building Abstract
@cndaihan @connorvo on TMobile in SF - just did a speed test and it was 2.5Mbps on LTE
48682
Jonathan Laniado@jonathanlaniado
@cndaihan @connorvo @tommoor I just got 10 Mbps on T-Mobile LTE with ONE bar. Proof: Tl;DR: 5 mbps is trash.
17
Tom MoorHiring@tommoor · Building Abstract
@cndaihan @connorvo @jonathanlaniado Not in San Francisco I guess? T-Mobile is particularly terrible here.
1100726
nikkHiring@nikk_wong
I don't care how cheap Verizon is, I will never support them due to their lobbying for the repeal of net neutrality.
594155
Anthony Da Mota@akdm_ · I upvote things that matter.
That's interesting how France is way more advanced on this since we have offers from 1€ to 20€/month (+ usage in Europe and calls to Europe and some countries like the USA) for unlimited everything 🤔 However, I am curious why other countries won't follow France on it (maybe they can't because something is too expensive?)
839014
Maxime Doucet-Benoit@maxime_doucet_benoit
@akdm_ France is a TINY country with insanely high population density. The cost of infrastructure is nothing, therefore you can have low cost plans like this. Now look at Canada, where infrastructure is super hard to maintain because of cold and terrain, plus the fact that we need 1000 times more towers to cover our country, and our population density if laughably low, and an unlimited calls/text with 10G of data is about $120 dollars a month. Literally no one offers unlimited data here.
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Anthony Recenello@arecenello · Dating Coach and Head of Wolf & Garden
@akdm_ If Americans WILL pay for it, then there is no reason to lower prices.
594155
Anthony Da Mota@akdm_ · I upvote things that matter.
@maxime_doucet_benoit You're totally correct! @arecenello Sure, but in France, Orange; SFR and Bouygues (the three carriers) were doing prices between 30-80€/month for like 1-2h of calls; unlimited texts and 1-2Gb of data. In 2012 Free became the fourth carrier and broke the prices in ~3 (today they offer unlimited everything for 19€/m or 15€/m when you subscribe to they triple play Internet box too). All three other carriers now have similar offers between 5 and 25€/m. I hope there will be a Xavier Niel for you, Americans!
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Chad Reiser@chad_reiser · Director of Marketing, Tranont
@akdm_ I know of two main reasons, both surround infrastructure. In the USA there is a huge amount of land to cover meaning more towers, more maintenance, more hardware expense. But that’s not entirely the main reason. The second is the marketplace allows for to charge a much higher price for the same service you may get in France. For deutsche telekom (T-mobile in the USA) this means they can charge high margins in the USA and supplement other markets with the cash. Many international carriers and markets benefit from Americans paying $100 a month for cell service.
1280961
Jigyanshu Rout@jigyanshu_rout
@akdm_ You should know about Jio in India where a GB costs less than a candy. India is way ahead of you folks
72708
Ben Tossell@bentossell · newCo
Is there a global alternative? Because there needs to be
3419
Raman Shalupau@ksaitor · Maker @ CryptoJobsList.com
Global please!
359475
Daylen@askdaylen · Student and Wikipedian in Vancouver
@bentossell In Canada, Shaw-owned Freedom Mobile offers 10GB of 4G and unlimited global text for $50/month. Also, a certain amount of that data can be used in the US.
Binoy Xavier Joy@binoyxj · Technology Evangelist | Artist 🎨
@bentossell Global alternatives are usually not from the telecos themselves, instead from the MVNOs selling data/ voice packs.
270278
Amna Shamim@amnashamimnyc
@bentossell Google Fi for Global.
72708
Ben Tossell@bentossell · newCo
@amnashamimnyc cant use google fi with an iphone though can you? :(
48289
Hayden Evans@hayden_evans
Lmao 5Mbps?! Go f*** yourself Verizon.