The ChartMogul iPhone App

Check your SaaS metrics on the go

4 followers

Check your SaaS metrics on the go

4 followers

Take your metrics on the go with our iPhone app! The ChartMogul Subscription Data Platform makes it easy to import your billing data and then analyze it like a pro with industry-leading subscription analytics.

Launch tags:iOS•Analytics•SaaS

Launch Team

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Promoted

Heat-Map.co

I waited for this for such a long time! And I love you guys finally did that! But guys, to login I have to enter API access, 32-char hash for login, and 32-char hash for the password that I have to enter by my fingers via small mobile keyboard :-(

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5yr ago

ChartMogul

Maker

@sattu yes this is a big limitation and the first thing we'll be addressing. We'll add QR login (similar to WhatsApp's desktop app) or oAuth (or both). We considered waiting to release until that was there but thought it better to get this into your hands sooner and then add that improvement later. If you use a Mac then the near-field copy/paste can help speed up the need to type out the whole key.

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5yr ago

Interseller

@sattu @nick_franklin Even trying to select the API keys from Safari is... painful.

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5yr ago

Zight

@sattu @nick_franklin @stevenlu logging into the site on mobile and copy pasting the key/token was very quick and easy, no need for typing in directly!

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5yr ago

Calendbook.com v1

Seems Cool! How different it is from a Stripe dashboard for those who are using this type of payments for subscriptions?

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5yr ago

ChartMogul

Maker

@giacintocarlucci ChartMogul is the leader in Subscription Analytics, there is a really long list of things you can do in ChartMogul that you can't do in any other product out there. Many of our customers use Stripe Billing and connect that up with ChartMogul for advanced analytics and subscription data related features to help them better understand their business, make data informed decisions around pricing, marketing, churn reduction, etc. and basically help them grow faster. I'd really recommend signing up for a free trial - https://chartmogul.com/ and connecting your Stripe account to see for yourself. ChartMogul is completely free for SaaS companies making under $10K MRR.

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5yr ago

Calendbook.com v1

@giacintocarlucci @nick_franklin Oh I see, Thank you very much for the explanation!

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5yr ago

LiveSession

Finally, the way to check metrics on mobile ;) Works fine, but it seems to be just an MVP. Do you have any plans to cover the rest of functionalities on mobile?

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5yr ago

ChartMogul CRM

@kdrazkiewicz hi Kamil, that's the plan! We kept it simple for our initial launch, but we'll be adding enhancements next year once we've gathered some feedback. Top of list to do next is adding QR code login (or oAuth)

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5yr ago

@nick_franklin You're definitely getting an upvote for the "on the go" capability. However, it's seems to me like the currency is hard-coded atm? The primary currency for our account is €, but shows up as $ in the iOS app.

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5yr ago

ChartMogul

Maker

@nick_franklin @joakimgreen Yes this will be one of the first things we address in future updates. Sorry about that.

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5yr ago

Okay I'm going to be completely honest. I upvoted this launch before I actually checked out the app. But now I'm highly disappointed. We've been ChartMogul customers for at least a year or two now, paying $150 a month for in depth analytics. But with the endless amount of options for subscription analytics, you guys have to do better. Logging in with a 25+ character secret key AND password is a horrible user experience! And to make it worse, this longggggg awaited app has three basic metrics on a very bare dashboard. This should of been released privately in beta. Not as a long awaited feature for customers paying $150 a month. Sorry guys, this was not a product hunt worthy announcement at all.

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5yr ago

Survicate

@tim_samuel we've been CM customer for around 5 years now, we use enrichment, custom reports, have plenty of segments, etc... and I am super happy about this app - like what would you need more on your mobile - create custom reports? Sure it would be NICE to see other metrics, but it's not like you need to have a pulse on your churn or ARPA, they don't fluctuate that much, do they? ;) My use cases for the app at least are -check overall MRR for dopamine boost upon seeing a new customer alert on slack -when someone asks me what is the MRR or customer count more or less - I check the app to say more or less the exact figure :) Really don't expect more, imo this is just a fancy addon to what you can do with CM.

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5yr ago

@tim_samuel @kamilrejent Hey Kamil, I completely respect your thoughts. With both of us being customers of the product, I think we both have valid points. But honestly speaking there is a LOT missing in this app. From the user experience, to how much you're able to drill down into the metrics showing. It's fine to say those are the only real KPI's needed on a phone which has some truth. But when you compare an analytics app like this to something like Google Analytic's app it's clear to see the difference. One feels like the product from a saas company empowering your business with lots of useful tools and data... and the other feels like someone's last minute weekend hackathon project. To put it simply and in terms I'm sure you'll understand... I doubt the CM's NPS for this app would be terribly low as I can say confidently that I would not recommend this app to any of my friends. - The actual full product is completely different story though!

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5yr ago

ChartMogul

Maker

@tim_samuel @kamilrejent I think you're both right. We have been focusing the vast majority (99%+) of our development resources on our core platform and web app. We made the iPhone app over the past couple of months as time allowed, it was actually a collaboration between our head of engineering, our creative director and myself. We could have delayed the launch and made the UX better (particularly the login), or added more features, but we felt the better things for our customers and ourselves was to get it out there sooner, then we have something our customers can use now, and something to improve upon based on feedback. Clearly the first thing to add is better login (via QR code or oAuth). Beyond that it comes down to functionality, and I think Kamil is quite spot on here, the real world use cases for the app are quite limited, and I believe it's better to have something very simple and elegant that nails these use cases very well (we're not there yet) rather than a bloated app that tries to do too many things. For me I'd like to see cash flow, trials, and the net MRR movement for this month and last month. Basically I want to remove the need to check the web app for 90% of 'checking' use cases. The other feature I'd like is the ability to switch between accounts, many of our users are execs or VCs involved with the running of multiple SaaS companies, so the ability to hot-switch between them on a mobile app would be awesome. Thanks both for the feedback, feedback is a gift. This is just the start, we could have waited and avoided some of the negative feedback, but we felt as this is a mobile app for checking metrics on the go, and not our core platform, it was better to launch earlier and then improve upon it in the new year.

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5yr ago

Hunter

We are happy to announce the launch of our brand new iPhone app. With it, you can check your core metrics on the go!

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5yr ago

Survicate

Awesome, way better than the Revenue for CM I've been using so far. Would be nice have other core metrics like nett mrr churn, logo churn, ARPA - but these are rather nice to have I guess. Good job!

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5yr ago

ChartMogul

Maker

@kamilrejent yes we’ll add enhancements to this next year. We decided to keep it super simple for v1. And I’ve also been using that Revenue app for the past 5 years 😅

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5yr ago

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