Launched this week
Tendem by Toloka
AI platform to hand off any task to a human expert
681 followers
AI platform to hand off any task to a human expert
681 followers
Tendem is a platform where human experts and AI agents complete high-stakes tasks. Submit a task in plain language. AI agents handle the volume. Human experts level up the the final output. What comes back is complete, accurate, and ready to act on. Built by Toloka.ai, a company that has spent more than a decade building human-in-the-loop quality systems for frontier AI labs. Trusted by founders, operators, and AI-native users who need reliable results.
Tendem by Toloka
Hey Product Hunt, I'm Natalia from the Tendem team at Toloka 👋
The Problem
Builders today have more AI tools than ever, but turning AI output into work you can actually ship is still harder than it should be.
Most options follow one of two flawed approaches:
❌ Pure AI agents. Impressive in demos, then miss things, hallucinate, and leave you doing the last 20% yourself.
❌ Freelance marketplaces. They work, but quality is a coin flip. You end up project-managing strangers, and the ramp kills the speed advantage.
After watching teams burn hours fixing AI output or chasing freelancers, we built Tendem to actually solve the problem.
How Tendem is Different 🚀
Tendem is a task delegation platform where AI and vetted human experts work together to deliver verified output, for work pure automation can't finish.
✅ Backed by Toloka's expert network. 10,000+ vetted specialists across design, dev, copywriting, research and more — the same humans who help train the AI models you're using elsewhere.
✅ AI + human expert in every task. No "AI-only" tier. Every output gets reviewed, corrected, or finished by a vetted human before it ships back to you.
✅ Per-task pricing. Pay for the tasks you send. No seats, no contracts, no committing to volume you don't have.
Who is this for?
If you're a founder, builder, or small team that's tired of copy-pasting AI output and thinking "well, now I have to fix this" — then Tendem is for you. Especially if your work mixes things AI is almost good at with things that absolutely have to land right the first time.
🔗 Get started today: try Tendem at tendem.ai. 20$ for our first task is on us.
ConfettiTherapy.com
@natalia_mikhailova seriously love AI for how it can pretty much FREE US up so we can focus on more important things
Tendem by Toloka
@thepetermick Couldn't agree more!
Tendem by Toloka
@natalia_mikhailova it's pretty daring to be none of the existing categories and becoming one.. I bet the more AI platforms will be heading into this direction of relying more on human-in-the-loop expertise!
Tendem by Toloka
I used to be just a digital marketer. That used to be enough.
With AI in the game, expectations on marketers grew tenfold.
My clients of the past months wanted someone who could vibecode a whole website from scratch, build a brand design system, create a verified leadlist, set up paid media campaigns, produce video and image ads, and write all kinda organic content.
I became that one person for them, a marketing builder, 'cause they needed speed, no over-explaining and full executional trust.
On my end, it meant hours of advanced AI prompting, setting up Claude Chat, Cowork, Code and Design to work in parallel on Max tier, all while verifying output by Perplexity and humanazing it with Gemini. ChatGPT was there occasionally to support me mentally.
Then I came across Tendem.
Tested it as a founder, and got stunned. I could hand off half of my tasks, and get the final results, ready for my clients' work. Hours saved on my end.
I first got kinda pissed off at them for making it so easy for users to delegate tasks. Who would need my help then?
Then I decided - I could just very well be part of the team scaling this platform, 'cause it's straightforward awesome.
Kudos to the team, and so thrilled to be part of this journey!
Tendem by Toloka
@thisisgenya The ultimate plot-twist.
@thisisgenya Awesome 🙌🏽
this is honestly the part nobody talks about enough.. ai gets you 80% there and then you spend more time fixing the last 20% than it wouldve taken to just do it yourself. the human expert layer makes sense but how do you handle turnaround time, like is it minutes or hours? because speed is usually the whole reason people use ai in the first place
Tendem by Toloka
@tina_chhabra You’re absolutely right that AI often gets you 80% there — and the “last 20%” can sometimes take disproportionate effort if you’re polishing it manually.
That’s exactly where the human expert layer comes in, but it’s important to set expectations correctly around speed.
If a task is complex and requires deep expertise, it naturally takes more time because a specialist needs to carefully analyze the details, consider the best approach, and ensure high-quality results. In addition, human experts work in realistic conditions and may take breaks, including rest and sleep, which also affects delivery time. This allows them to maintain focus and accuracy rather than rushing the outcome.
In practice, turnaround time depends on complexity: some requests can be handled in minutes, while more involved ones may take hours. The tradeoff is simple — you’re not just optimizing for speed, but for getting the “last 20%” done properly, without the usual iteration loop.
Tendem by Toloka
@tina_chhabra Gerat Q. Tendem is slower than a chatbot because we're doing multi-step work, browsing, writing code, creating files, coordinating across tools/agents, so it's not just generating text. We're really not trying to compete for speed. What we're trying to win with is accuracy, quality, saving you on tons of back-and-forth+ vetting, briefing freelancers...etc
Tendem by Toloka
@tina_chhabra It is hours not minutes. Try sending tasks that do not require urgent results such as marketing research, outreach lists and etc. It usually takes less than 30 minutes to find a suitable expert and the whole result in less than 24 hours depending on the task complexity. We see the demand for reliability, not just speed. And I like the idea that while the other expert is working on my task verification, i can do other urgent things=)
Tendem by Toloka
@tina_chhabra speed isn't the only reason to delegate to ai. half the time it's "don't want to iterate with the model", "don't want to chase down hallucinations", or "no expertise to even know if the output is right". and once a task still needs real human work to actually land — you might as well hand it to a pro with their own tools instead of finishing it yourself. usually faster, usually better.
ProdShort
Can we keep a specific message for the experts, or is the prompt meant for both the human and the AI when we need something specific to verify, for example?
Tendem by Toloka
@bengeekly Great question! Experts see the full client conversation context, along with the specific request the agent sends based on the expert’s specialty.
So if there’s any information you want to make sure the expert definitely sees and verifies, the best approach is to include it directly in the chat
Tendem by Toloka
@bengeekly At the moment, there isn’t a direct client-to-expert chat. The AI first consolidates the client’s request and starts working on the task, and an expert can be involved when human expertise is needed. If there’s something specific you want the expert to verify, the best way is to include it clearly in the task brief/prompt, so it becomes part of the context. + The client can also choose to pass the task to an expert when human input is needed.
Tendem by Toloka
@bengeekly Our orchestrator handles everything. We make sure that whatever it is that the human needs to do or know is communicated across, but there is no direct channel of communication.
Congrats on the launch Natalia and the Tendem team! 👋
This hits a real pain point. I’ve lost count of how many times I’ve had to spend an hour cleaning up “95% done” AI output that should’ve been shippable.
Love the hybrid approach - pure AI agents are great for speed but fall apart on the last mile, and freelance marketplaces are slow to ramp. The “AI + vetted human on every task” model feels like the middle ground that actually gets you to done.
A couple quick questions:
1. How do you match tasks to the right experts in the 10k+ network? Is it automated based on task type, or is there a human layer there too?
2. What’s the typical turnaround time for something like a landing page copy + design pass?
The $20 credit for the first task is a smart way to let people try it without friction.
Definitely going to test this for some content + research tasks I’ve been putting off. Upvoted 🚀
Tendem by Toloka
@oreofe_oluwatipin Great questions.
1.Expert matching: it's both automated and human-layered. An AI-based classifier first analyzes the task and determines the required skills and qualifications, and then the system cross-references expert performance history and quality scores to select the most suitable specialist. In short, it's automated routing plus QA-backed matching, not manual assignments.
2. For a turnaround, it's typically between 3 to 8 hours depending on the complexity of the required human effort.
How do you solve QA process, as both humans and AI can maky mistakes (as we all know)?
If human - it should be expensive, if AI - it subject to hallucinations.
Tendem by Toloka
@k4black You are right — this is exactly the core challenge when you combine humans + AI.
We solve QA not by relying on a single layer, but with a structured quality assurance system that evaluates both skill and integrity of human experts.
It includes a combination of LLM-based QA and Human QA review, where each delivered task is assessed for accuracy, consistency, and reliability. On top of that, we collect performance data over time and calculate expert scores based on real outcomes.
This continuous evaluation loop helps us maintain quality standards while keeping accountability high across all experts.
So instead of “human vs AI being imperfect,” it becomes a monitored system where both are checked, measured, and improved over time.
Tendem by Toloka
@k4black so true! We try to get as close as possible with our llm-QA... and the user gets the final say on the results. we have a 100% money-back guarantee.
Tendem by Toloka
@k4black honest answer — neither alone works, it has to be layers.
we run automated LLMQA on every output (cheap, scales, catches the obvious class: format, completeness, factual mismatch with the brief). on top of that, HumanQA — an expert reviewer who's independent from the expert who did the work. that independence is the whole trick: it stops self-rubber-stamping and catches the "sounds right but subtly wrong" class that LLMQA misses.
cost is handled by routing — high-confidence LLMQA pass ships fast, low-confidence escalates to HumanQA, and a disagreement between layers escalates further. you don't pay for human eyes when the LLM can confidently approve.
10+ years of Toloka HITL work went into figuring out which layer earns its cost where. happy to nerd out on specifics if anyone wants to dig in.
I’m building out my GTM motion, can Tendem substitute tools like Apollo or Clay for target lists?
Tendem by Toloka
@cnydeniz that's what many teams are using it for. Happy to share a promo code and hear your feedback (DM us on twitter/linkedin)
Tendem by Toloka
@cnydeniz yeah, lead-list building is one of the cleanest use cases for us. AI does most of the work: query construction, scraping, basic enrichment, but it also fabricates emails, invents companies that don't exist, or hits a paywall and silently gives up. And an expert on top verifies the rows, fixes the broken ones, and sometimes writes a quick scraper when the agent can't crack a source (which is itself a skill not everyone has).