Seranova AI - Reputation Management

Seranova AI - Reputation Management

Automated Google Review workflows for service businesses.

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Seranova automates the follow-up process for local service businesses that rely on Google Reviews. After each job, it sends a short SMS or email to the customer asking how the service went. It reads their reply using sentiment analysis and routes the response. Positive messages get a Google Review link. Neutral/negative messages go to the owner first, so concerns can be corrected before sending the review request. All customers receive a review request, but owners get a window to fix issues.
Seranova AI - Reputation Management gallery image
Seranova AI - Reputation Management gallery image
Seranova AI - Reputation Management gallery image
Seranova AI - Reputation Management gallery image
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Launch tags:Marketing•Artificial Intelligence•Construction
Launch Team / Built With
Migma AI
Migma AI
Lovable for Email
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What do you think? …

Ali Kitabi
Maker
📌
Hey everyone, I built Seranova after watching service businesses lose reviews simply because follow-up was inconsistent and issues were discovered too late. Technicians forget to ask, owners get busy, and a small problem can turn into a public one-star review before anyone has a chance to fix it. Seranova automates the post-job workflow. It sends a quick feedback request, reads the customer’s reply, and routes it. Positive experiences get a Google Review link. Neutral or negative ones go to the owner first, so there’s a chance to make things right before the final review request goes out. Every customer eventually gets a review link, but the workflow gives owners a fair shot at correcting problems early. If you run a home service business, restaurant, salon, or clinic and depend on Google Reviews, I’d love your feedback on the approach, the workflow, or anything unclear in the product. Happy to answer questions.