ProfitWell Engagement

Free product usage analytics for teams who care about growth

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ProfitWell Engagement layers usage data on to your financial data to understand your level of zombie MRR, how usage drives revenue, and even helps you create lists of at-risk customers to help you prevent churn. Our goal is to help you identify which customers are going down the right path to value.

15 minute setup and is 100% free.

Reviews

  • Jimmy Kim
    Jimmy KimSendlane.com
    Pros: 

    Easy to implement, great to atribute engagement to MRR and to see how active users are on your platform.

    Cons: 

    Since it's free, there's literally nothing I can be upset about.. HA!

    Early Beta Tester here! I like the predictive measures it shares, how many are active and how many people are active and how that looks compared to your MRR. Great addition to ProfitWell.. especially because it's FREE!

    Jimmy Kim has used this product for one month.
  • Devashish Mamgain
    Devashish MamgainCofounder @kommunicate.io | @Applozic
    Pros: 

    Shows MRR from active customers

    Helps to figure out the inactive customers along with their plan details.

    Cons: 

    None so far

    Love ProftWell products. Great team.

    Devashish Mamgain has used this product for one month.

Discussion

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Hiten Shah
Hiten ShahHunterPro@hnshah · Crazy Egg, Product Habits & FYI
Tying engagement data about customers with subscription metrics in a frictionless way is game changing. Kudos to the ProfitWell team for putting something so painful to do into an elegant, easy to use package. Diagnosing what’s causing people to purchase, retain or churn has never been this easy.
Neel Desai
Neel DesaiMaker@neel_desai · Product Manager @ ProfitWell
@hnshah 🙏🏾 Thanks for the support Hiten, means a ton from the OG.
Patrick Campbell
Patrick CampbellMakerPro@patticus · CEO, ProfitWell
@hnshah Turns out you know a thing or two about this space 😃
Shyjal
Shyjal@shyjal · Founder, Collect.chat
Super excited to see ProfitWell evolving with more powerful features. Way to go Patrick & PW team!!
Neel Desai
Neel DesaiMaker@neel_desai · Product Manager @ ProfitWell
@shyjal Thanks man! Appreciate the support - excited to share this with the world and get moving on the next thing we're cooking 😃
Patrick Campbell
Patrick CampbellMakerPro@patticus · CEO, ProfitWell
@shyjal thanks! What should we build out next? 😃
Shyjal
Shyjal@shyjal · Founder, Collect.chat
@patticus Better filtering / segmentation of customers would be 🔥
Andy Theimer
Andy Theimer@atheimer1 · co-founder GroupHigh, founder FeedOtter
I've been using ProfitWell for 2 years and it is my go to SAAS dashboard. It gives me all the core metrics without hassle. Looking forward to their new products and features!
Neel Desai
Neel DesaiMaker@neel_desai · Product Manager @ ProfitWell
@atheimer1 Thanks for the on going love Andy! Really appreciate your feedback here and great to see you getting value from the product. Excited to get even more insights and revenue your way!
Patrick Campbell
Patrick CampbellMakerPro@patticus · CEO, ProfitWell
@atheimer1 Amazing to hear amigo. What do you want next?
Jamie Lawrence
Jamie Lawrence@ideasasylum · 💻 📈 🏊 🇮🇪 🐠 🐈
Is there any documentation about the integration and how "active customers" are defined? I'm really really interested in moving away from the notion that an active customer is one that needs to log in to get value from an app — I think/I hope/I wish that more apps will provide value without a user ever needing to log in and push buttons. I'm wondering if ProfitWell Engagement supports other usage metrics?
Neel Desai
Neel DesaiMaker@neel_desai · Product Manager @ ProfitWell
@ideasasylum Hey Jamie! Really great point here - totally hear you and relate to this. One of our premium products Retain - is a anti-usage passive product, that seldom requires the user to log into the app, so we've been thinking about this a lot. While V1 of Engagement Data uses log ins as a proxy we're working on a number of other ways to log activity —including event tracking and custom events via an API. How would you define active users for your product?
Wes Wagner
Wes Wagner@caffe1nated · Growth Consultant at Cheddar
First off, love the new feature @profitwell team. On @ideasasylum's note, I'm also pretty curious about how active customers are defined and what usage metrics the platform supports. Is it any metric that you've integrated with your billing system (assuming there's an integration with ProfitWell)?
Jamie Lawrence
Jamie Lawrence@ideasasylum · 💻 📈 🏊 🇮🇪 🐠 🐈
@neel_desai Good point about Retain — my canonical example of this type of anti-usage app is https://deadmanssnitch.com/ and they send an email every day just reminding me that they're doing their job and everything is fine. I think it also applies to ecommerce apps like Podia: I want to see creators logging in to initially build a course or membership but the real value comes when they make sales 💰 — and the more sales they can make without doing work (like, logging into the app), the better for them
Shaquille Gould
Shaquille Gould@shaqgould · Principal @Quake | Founder @TAGD
Just got started using ProfitWell a few days ago and already getting new features! Still can't believe that we get all of this for free. Keep up the good work @patticus @neel_desai & team!
Neel Desai
Neel DesaiMaker@neel_desai · Product Manager @ ProfitWell
@patticus @shaqgould Great to hear you're getting value Shaquille! What should we build next?
Patrick Campbell
Patrick CampbellMakerPro@patticus · CEO, ProfitWell
@neel_desai @shaqgould Nice! We believe making cash when you make cash (Price Intelligently, Retain, etc.) is a better model, so keep enjoying. Crazy more amount of value coming soon, too.
Shaquille Gould
Shaquille Gould@shaqgould · Principal @Quake | Founder @TAGD
@patticus @neel_desai Maybe adding in Monthly Burn? Also a calculator that shows runway remaining based on your current burn rate & MRR.