Pilot

Bookkeeping for startups, powered by humans and software

4.4/5
About

Pilot is a bookkeeping company that focuses on startups—with a twist. Their bookkeepers are assisted by software that automates the most error-prone pieces, so the books are always incredibly accurate. Kind of like having a cyborg army working for you, only way less scary.

Would you recommend this product?
27 Reviews4.4/5

We elected to use Pilot at Parabol a couple of months ago. Switching to them has been easy. On-boarding a cinch. And, their non-robotic colleagues were able to suggest some great changes to our chart of accounts. Would recommend!

Pros:

Fixed recurring pricing, clean books, great service & staff

Cons:

They are the only AI + Bookkeeping game in town (that I know of), not Cons to note yet!

In my mind, this is the best option for startup bookkeeping right now. It's already pretty good, and bound to only get better as more of it gets automated. To my pleasant surprise, the (human) team was very responsive in answering questions or addressing concerns as things popped up.

Pros:

Clean books, high degree of automation to minimize errors, responsive team.

Cons:

They don't do tax accounting yet - you still have to find another accounting firm for year's end.

MakerHiring
Hi Ivo :) Thanks for the kind words! Ivo's right—we're a bookkeeping firm, so we don't do the tax returns ourselves. But we can definitely connect you with a tax prep partner we know and trust, and can shepherd the process of working with them to insulate you from a lot of back-and-forth. (Or if you do have a tax preparer you like, no problem, we can work with them too.)

Pilot is a no-brainer for startups. The founders are extremely empathetic to the fact that you want to spend as little time as possible managing your books. Their staff is extremely on-top of things, smart, resourceful, responsive, etc.

For example, I asked them to accelerate some work in advance of a board meeting, and one of the founders followed up directly on the thread to make sure it would happen. And BTW, immediately after the board meeting the investors asked what bookkeeping service I use so they could recommend it to the rest of their portfolio.

Keep up the good work!

Pros:

Thorough, responsive, zero hassle, overdeliver on service

Cons:

None yet

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