PathPilot

AI-First Customer Experience Platform

178 followers

AI-First Customer Experience Platform

178 followers

Visit website

Data analysis tools

•

User research

PathPilot is an AI tool that transforms user session replays into “highlight reels,” helping you spot critical moments from thousands of hours of recordings. Save time, uncover insights, and take data-driven action to boost customer retention.

Free Options

Launch tags:User Experience•Analytics•SaaS

Launch Team / Built With

Viktor.comAn AI coworker that actually does the work

Promoted

Tiempo

Maker

📌

Howdy Product Hunters! Thanks @katmanalac! It's strange that nearly every software company stores session replays, and nobody watches them. It's just too time-consuming. But what if you could watch every moment of every user session? What would you learn? Which customers would you follow up with? What issues would you uncover? At PathPilot, we are building an AI that observes session replays like a business owner and then takes action on those observations, like a business owner. Our first product ingests collections of session replays and extracts a highlight reel of noteworthy events, allowing you to quickly keep tabs on your real user experience. We can help if you: + Have specific customers that you cannot lose + Want insights on where users get lost or confused + Care about minimizing bugs and UI issues + Want to understand how users interact with new features Our earliest customers use PostHog for session replays, but we can support most alternatives. If you book a demo we can get you started with sample reel of interesting highlights for free.

Report

2yr ago

@katmanalac @inactive_user_ PathPilot's approach of using AI to analyze session replays and extract key insights is a valuable tool for understanding user behavior. The ability to automatically identify noteworthy events can save time and provide actionable insights for businesses. Here are some questions for further exploration: - Can PathPilot be customized to focus on specific user actions or behaviors relevant to a particular business? - How does PathPilot ensure the privacy and security of user data captured in session replays? - Does PathPilot integrate with other analytics or customer relationship management (CRM) tools? As a developer with experience in AI and data analysis, I'm interested in how PathPilot works. Here are some potential areas for collaboration: - Contributing to the development and refinement of the AI algorithms used for analyzing session replays and extracting insights. - Exploring additional features like user segmentation, heatmaps, or predictive analytics. - Integrating PathPilot with popular analytics or CRM platforms for a more comprehensive view of user behavior. I'd love to learn more about PathPilot's technical architecture and explore opportunities to contribute to its development. Additionally, I'm interested in trying out PathPilot with a sample of our session replays to see the insights it can provide.

Report

2yr ago

I watched a few dozen session replays when I first joined a team, and it's very difficult to keep up with how many there are. How does the AI work? Does it analyze each frame to understand what the customer is doing? I assume it also stores that knowledge somewhere, so it can recall it later and determine if there is UX issues? I think AI would be good at recognizing patterns. Congrats on the launch @inactive_user and team!

Report

2yr ago

HeroUI Chat

Congrats on the launch! It's annoying to spend hours watching user session replays. This is really helpful 🙌

Report

2yr ago

Tiempo

Maker

@andressul Thanks Andres. Know any good designers? :)

Report

2yr ago

HeroUI Chat

@inactive_user_ I might know someone! 🫡

Report

2yr ago

Future AGI

In my last company this was a very important usecase where users would appreciate the product a lot and then we could pick those up and make a reel. Congrats on the launch!

Report

2yr ago

This sounds really interesting and something that might be super useful for us. I also really liked your landing page. Huge congrats

Report

2yr ago

Tiempo

Maker

@daniel_xpo Thanks Daniel. @andressul designed our landing page on very short notice. He's great.

Report

2yr ago

Giddy up! Passing this along to my product manager friends. I'm also excited to see if CSMs can use this to identity which new customers log on but fail to use features in a meaningful way.

Report

2yr ago

Tiempo

Maker

@james_ulan Thanks James. We have a bunch of functionality planned specifically for CSMs.

Report

2yr ago

@inactive_user_ can’t tell you how exciting that is because I’ve haven’t seen AI touch them in the same way as coding and sales.

Report

2yr ago