Reviewers mostly see WordPress as a flexible, reliable CMS with a huge plugin, theme, and support ecosystem. They like that it can handle everything from blogs and portfolios to client sites and e-commerce, while giving users control over hosting, content, and deeper customization. The main tradeoff is complexity: beginners often find the interface, settings, and plugin choices overwhelming, and several mention ongoing update and maintenance work. One detailed reviewer also flags Gutenberg and markup handling as frustrating for custom HTML and JavaScript-heavy workflows.