OmniSearch by FullStory

Search and analytics for your customer experience 🕵

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2 Reviews5.0/5
Hey gang. Wouldn’t it be cool if accessing user and analytics data was as easy and instant as searching for “designer jorts” on Google? We thought so, too. Today we’re launching OmniSearch, a radical, elegant, lightning-fast way to answer questions aimed at improving your customer’s experience. Just start typing anything, like “checkout” or “twitter” or “Atlanta” or “rage” and FullStory will instantly suggest completed searches to answer your questions with trends, charts, and matching session playbacks. We’ve been toiling on this for a _long_ time, and we hope you’ll give it a try it for free. It only takes about 5 minutes to set-up. We’ll be hanging and would love to answer any questions. -Scott
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OmniSearch is a feature that I've always dreamed of as a product maker. Longtime fan and user of FullStory. So excited for this new release. 🚀
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Timely that I would get an email from Product Hunt announcing this -- we're using Full Story at this very moment to diagnose a really particular client issue that otherwise would have required us to get on the phone (UGH), talk to the client (WHAT?), and walk them through clicking on certain things to troubleshoot the issue (AS IF). Thank f'ing god for Full Story.
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@tjmule That is awesome. Thank you. Truth: when we launched at 4AM last night, we were similarly using the heck out of FullStory (yes, fullstory on fullstory) to find and fix last minute bugs :)
We've been using FullStory at artcloud for almost 6 months now. The value it provides has been incredible for us. Our support team can quickly review what a user was truly doing and not have to depend on the 'I promise I clicked it' deal. As we launch new functionality, we continuously check how our users respond by watching the FullStories. The Omnisearch stuff is freaking awesome! Keep it up guys!
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@alexbwest22 Music to our ears! Thanks. Don't hesitate to let us know if you have any suggestions on how we can make FullStory better.
So excited to start using this! Fullstory is great all around to see how users are interacting with your website. Nice job guys 😀