Hello Hunters, We're in 6 years in Telegram and Bot development business. We choose to spin up one of our products as a SaaS. After a private beta period, all of our beta users continue as a paid customer. I would mention about MossChat's features: - Teams: Add as many support agents as you want - Team chat: Besides the moss.chat’s web app, your team can also use Telegram apps - Multiple projects: Create as many projects as you want and all will be isolated from each other. - Unlimited messages - Unlimited chats - Unlimited attachments - Free admin agent - Edit sent messages - Unsend messages - Custom messages to welcome your customers using custom variables - Delivery reports - Mobile-friendly design for all devices - Fullscreen mode - Chat sounds - Instantly visible simultaneous messages for all team members - See which agent sent a message - See the same message on both Telegram and moss.chat and reply anywhere - Message templates (very soon) - Dashboard (very soon) - Bring your own domain (very soon) - Fair and partial pricing   *Some features are available for a specific subscription plan. First Early Adoptive Customer: - Telegramic.org, a well-known Telegram search engine with millions of visitors and more than 150,000 registered users, also prefers moss.chat to communicate with their customers. Did you know that... * 52% of respondents have switched brands/service provider because of poor customer service (Accenture) * 89% of respondents expect a brand to respond to them within 24 hours. (SAP Hybris) * 80% of respondents say that the experience a business provides is as crucial as its goods or services (Salesforce)

MossChat

Customer support via Telegram Bot

Customer support via Telegram Bot