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Messello
One AI inbox for WhatsApp, Instagram, Telegram, and email
22 followers
One AI inbox for WhatsApp, Instagram, Telegram, and email
22 followers
Messello is an all-in-one customer communication platform: one shared inbox for WhatsApp, Telegram, Instagram, web chat, email & SMS — with built-in AI that drafts replies from your help center. Every channel and AI included, flat $19/agent. Free 3-day trial.
The flat $19 with AI included jumped out, most of the tools you're replacing price per message and you called that out yourself. What keeps it from breaking, a cap on drafts somewhere, or is model cost per conversation just small enough that it never matters? Congrats on the launch, Artur.
@vollos Thank you. We're still in the early stages, trying things out and exploring all options. Be sure to test the service and suggest improvements.
honestly this looks pretty solid, the flat pricing is a nice touch. one thing though, can you add a way to set up canned responses or templates per channel? like, sometimes my team needs slightly different replies for whatsapp vs email and right now it feels like it might be one shared library
@sibel1151869 Have you tried the service yet?
honestly the flat $19 pricing is really nice, one thing though would be great if you could set up auto follow ups for unanswered conversations after like 24 hours, basically a nudge that goes out so nothing slips through the cracks
@glerdagu Thank you for your comment. We'll definitely take it into account. I invite you to try out our service. Please let me know personally if you have any comments or suggestions for improvement.
It's a nice idea to consolidate, but what makes users trust this product enough to connect it to their communication software?
@mjohnson42 Users have expressed some frustration about having all the channels in one place, but there are no suggestions on how to solve this problem. I think that's the reason.