Look back

See how people really use your app.

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This is the 5th launch from Look back. View more

Lookback Live

Real-time user research on mobile and desktop 🕵 ✍️
Lookback Live gallery image
Lookback Live gallery image
Lookback Live gallery image
Lookback Live gallery image
Lookback Live gallery image
Launch tags:Design Tools•Productivity•User Experience
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What do you think? …

Carl Littke
Maker
Understand your users in a whole new way, remotely or in-person. Invite your team to watch and take notes. That's the TL;DR about what Lookback Live does for you. A slightly deeper dive into the product: - Invite test participants using just a link, we handle the setup for the participant. - See the participant's screen and camera while talking to them. - Share the screen with your co-workers without disturbing the session. - Take notes as you are moderating or observing the session. (- As before, you can view the recording and all your team's notes (with timestamps) in replay afterwards.) No cables 🤘 Mac, iOS, Windows, Chromebook and Linux available now. Android coming soon. It's pretty great, but don't take my word for it (I'm a co-founder). Try it out, we'd love your feedback! Thanks!
G G
Skype is free and so is hangouts, this would be the 100th subscription service... Next up computer mouse rental get a new mouse delivered "effortlessly" every month! (Wish them the best with their business, they have to make a living though, just don't think this has long term potential. Especially with iPhones being tethered to display screen)
Carl Littke
Maker
@androidlove Skype and hangouts are great for screen sharing. We are adding quite a few things on top of just sharing video though (which, by the way, I think we do better than e.g. hangouts, since you see both the screen and the camera of the participant at the same time with Lookback Live). Lookback Live gives you the whole flow, from inviting a test participant and guiding them through the (very short) setup, sharing a stream with your team in a way that doesn't distract the participant, taking notes of your findings and recording it all so you can go back and watch it later.
David Feng
Re:amaze
This is definitely a step up from something like Hangouts and way more professional. Love the whole flow and team participation features. Congrats! @carllittke @b_gerstle
Bruno Wong
This looks really cool! I have 2 questions: 1. What are the differences between each role? 2. Can this be used to test iOS apps?
nevyn Bengtsson
Maker
@brunowong Hey Bruno, thanks for the question! So: 1. So this is a bit different from a standard skype call, because there are three different roles: * There's the Moderator, who is typically a UX researcher or designer, and the person who leads the interview. The Moderator uses our website lookback.io to create the project, invite the participant, and perform the call. The Moderator can see the Participant's screen and face and microphone on the site, live. * There's the Participant, who is the person on the other end, who will test your app or web site for you. The Participant downloads the "Participate" app and then starts testing, while hearing the Moderator's instructions over the speaker. * Finally there's Observers, for when other people in the organization want to sit in and see the research, but without interacting. These are typically product people, designers and programmers who are interested in how a new feature is performing. 2. We are working on upgrading our SDK to support live. Once we do, apps are go for testing too! Until then, it's web on iOS, and anything on Desktop and Android. As a cofounder and the iOS developer on this project, I'd love to answer any other questions you have :)
Mai-Li Hammargren
Maker
@brunowong do you want a live demo? Feel free to click this link and play the participant testing your website: https://participate.lookback.io/.... @nevyn would you mind being an observer?
Bruno Wong
@mailihammargren @nevyn Thanks! Looking forward to trying it out :)
Mai-Li Hammargren
Maker
@brunowong thanks for being the participant in the demo Bruno! Thanks for observing and making a comment @nevyn. I made the recording public here: https://lookback.io/watch/oH2MxY... Check it out 🙏
Ali
Mystery Gift Bot
love it <3
Mai-Li Hammargren
Maker
@asmiler Thanks Ali!
Mai-Li Hammargren
Maker
Hi all, Thanks for the praise! Thanks for posting Murat 🙇🏻 I’m part of the team at Lookback working on this release. We're super excited to finally bring real-time user research to product teams all over the world! After the release of our experimental product Unicorns (https://www.producthunt.com/post...) we knew we could improve the process of user research. "Live" in Unicorns was cool, but we always believed "real-time" was next level and so we've been busy taking all of our learnings and pouring them into this release Read more about it, give it a spin and please tell us what you think: https://lookback.io/live Let’s go live!
Robert Gaal
Quest
Man, the amount of hours spent on making Hangouts or Quicktime work for a user study... Ugh. It's so important to save and share this kind of research but it always seems to hard. This looks like a perfect solution. Great work! By the way: a feature to save small snippets of the video for quick sharing amongst colleagues, is that in the works?
Craig Stubblefield
Maker
@robertgaal Hey Robert. Thanks! re: Highlights and sharing with colleagues. Yes you sure can: https://lookback.io/support/high...
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