Lensabl

Super affordable prescription lenses, without leaving home

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Reviews

  • Pros:

    Nothing

    Cons:

    They sent the wrongs lens on my frames and refuse to fix them

    This company is horrible! They stole my money by putting the wrong lens in my glasses frames. Customer service don't care about the customer. Save your time and money and go somewhere local to take care of you glasses needs. I really hope they go out of business because they are the biggest scammers I ever seen. I plan to report then to BBB. .

    Brian Martinez has used this product for one day.
  • Pros:

    Easy ordering process

    Cons:

    Long shipping/processing time; lost replaced lens; not proactive in communication

    Overall not a good experience and I will not be using them in the future or recommend them to anyone.

    Issues I faced:

    * The wait time: It took FOREVER to get my glasses back (note: I was on the East coast, so if you are in the West coast, your shipping experience probably won't be as long). But for me, it took almost 1 month to get my glasses back. It took over a week for the box to ship for me to put my glasses in. It then took a week to ship it back. The glasses just sat around the Lensabl office for another week, and finally it took another week to ship back.

    * They DID NOT follow instructions: I requested the original lenses in the glasses be sent back with the new ones that they were being replaced with. Only one of my original lenses came back. I sent in an inquiry to let them know that one of my lenses had been lost and have yet to get a response. I sent in a second inquiry and still waiting for a reply.

    * Communication was not good: I kept having to send in inquiries proactively to inquire into the status of my glasses. I wanted them to be more proactive in letting me know where the glasses were or note any delays.

    * Edges are not polished: I don't recall even seeing an option for polishing the edges, but my glasses came back with unpolished edges, and I hate the unrefined look of them (I'm going to have to take the glasses into a local optical shop to get the edges polished). I ordered one of the most expensive lenses on Lensabl, so I expected polished edges, but sadly this was not the case.

    TJ Anonymous has used this product for one month.

Discussion

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Andy Bilinsky
Andy BilinskyMakerHiring@andybilinskyCo-founder, Lensabl
Have you ever scratched the lens in your favorite frame? Your prescription changed but you weren't in a position to afford an entire new pair of glasses from your Optometrist? Have an awesome tortoise frame you want to add green mirror lenses to but don't know where to go? Lensabl was built to offer consumers an easier and MUCH more affordable way to get the lenses they need (prescription or non) in the frames they love. The days of two week waits for doctor appointments and $500 receipts are over. Lensabl services any brand of frames with any lens you want, starting at just $77 (shipping included). Does Lensabl sound like a service that could make your life easier and save you a few bucks?
@andybilinsky can you modify Spectacles with prescription lenses?
Sarah Evans@prsarahevansDigital correspondent and consultant
@esbvn yes you can. I'm doing it today.
Andy Bilinsky
Andy BilinskyMakerHiring@andybilinskyCo-founder, Lensabl
@prsarahevans @esbvn Hey Sarah, let us help out!
Sarah Evans@prsarahevansDigital correspondent and consultant
@andybilinsky @esbvn okay! Fill me in on next steps.
Andy Bilinsky
Andy BilinskyMakerHiring@andybilinskyCo-founder, Lensabl
@prsarahevans @esbvn www.lensabl.com/choose-my-lenses Then select the lenses you want and enter your rx. Checkout and use code CLEARY25 for 25% off your first purchase. We will send you a box with a pre-paid shipping label to pack your Spectacles (or any frame) into and you'll send it in to our lab. We will cut your rx lenses and place them into the frames and send them right back to you. If you have any issues or questions, email me at andy@lensabl.com. Thanks!
David Feng
David Feng@davidsfengCo-Founder at Reamaze
This is literally the service I need. I found one for contacts but not glasses yet. Whenever I take an old prescription to the optometrist, they don't want to match the prescription without a vision test. Every time I take a vision test, I get different results. Hence, different glasses!! Thanks for building this @andybilinsky
Andy Bilinsky
Andy BilinskyMakerHiring@andybilinskyCo-founder, Lensabl
@davidsfeng Thanks David! We wanted to build a platform that gave you the all the lens options and helped guide you to the right one for you, without charging you a ton of money and forcing you to pay for other services you don't need! Make sure to use code CLEARLY25 for 25% off your first order and feel free to email me at andy@lensabl.com if you have any questions
Stephan Strittmatter
Stephan Strittmatter@_stritti_Talent Scout @ @sybit
Looking forward to see you in Germany
Babak Naffas
Babak Naffas@babakontheweb
I am a returning customer of Lensabl and couldn't be happier with the service. They've saved me hundreds of dollars already on prescription lenses.
Andy Bilinsky
Andy BilinskyMakerHiring@andybilinskyCo-founder, Lensabl
@babakontheweb Thanks @babaknaffas! Glad we could help :)
Rotem Yakir
Rotem Yakir@rotemthegolferGuggy CEO - Make people laugh
I like it. It was cool if you could also provide a way to buy the spectacles from you (if I don't have one or got broken - kids, right? )
Andy Bilinsky
Andy BilinskyMakerHiring@andybilinskyCo-founder, Lensabl
@rotemthegolfer Thanks Rotem. We are working on some partnerships that will help solve this issue :)