Hunchling

Hunchling

Search all of your customer feedback

5.0
2 reviews

108 followers

Instantly search and filter customer conversations across all of your channels to prioritize bugs and ideate new features.
Hunchling gallery image
Hunchling gallery image
Hunchling gallery image
Hunchling gallery image
Hunchling gallery image
Free Options
Launch Team
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What do you think? …

Bharat Kilaru
Hey Product Hunt! I'm Bharat, one of the creators of Hunchling alongside Yogi and Harish. Digging through customer feedback is painful We believe it's difficult to quickly understand customer feedback about specific parts of your product. Individual feedback channels (e.g. Intercom, Zendesk) have poor search. Search results show conversations by default, even though individual messages within those conversations are more valuable. Existing search tools require you to manually tag every conversation to add it to your feedback hub, which doesn't help when you want to search thousands of historical customer messages. Hunchling supercharges feedback search Hunchling automatically consolidates customer feedback from all your sources (e.g. Intercom, Zendesk, Canny, Slack, and Gmail) in one place and make it easy to search, organize, and stay notified about specific queries (e.g. "sign up bug"). Excited to share Hunchling 1.0 with Intercom as the first source. Use operators to create compound queries, and use keyboard shortcuts to fly through results. For example, "charts, analytics, -cancel" searches for conversations that mention "charts" OR "analytics" but not "cancel". Roadmap Improved semantic and "smart" search Save queries as "Views" and share with teammates Slack alerts on keywords Additional sources like Canny, Email, Slack Connect, and more.
Leela Narra
@bharatkilaru Great product!
Bharat Kilaru
@leela_narra thanks!
Anu
Congrats on the launch! Have definitely had a version of this issue before for high-volume support tickets and bugs. Excited to see to how people use it 🚀
Bharat Kilaru
Thanks @anuatl !
Jonathan Weinstein
Congrats on the launch! Integrations and UI look great 🚀
Bharat Kilaru
@shipoftheseus Thanks for checking it out!
Dominic Whyte
Congrats on the launch team!
Bharat Kilaru
Moksh Jawa
Congrats on the launch!! Generally interesting how many data sources customer feedback can come from and also decently difficult to aggregate.
Bharat Kilaru
@mokshjawa Thanks! Yep totally agree. We found it can be super challenging to consolidate and search across all of those
Prasad Kilaru
Congratulations on the launch!
Bharat Kilaru
Thanks @pkilaru !
Toh Xue Zun
nice tool thanks
Bharat Kilaru
@tohxuezun Thanks!
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