HubSpot Conversations

Live chat, bots & team email -- free.


Meet the universal inbox built for all messaging channels and teams. With live chat, team email, and an easy-to-use chatbot builder, HubSpot gives you the messaging tools and context to have personalized conversations with prospects and customers at scale — for free!

6 Reviews
Dillon Compton
Tarek Pertew
Meghan Keaney
 +36 reviews
  • Tarek Pertew
    Tarek Pertew🐦⚽ | Co-founder of Uncubed

    Just set it up in minutes. Already looks like a better alternative to Interrcom, which we are currently paying for.


    I haven't played with it enough yet to have any cons.

    Hubspot is our CRM and it's been extremely useful. I'm very excited that they now have a customer chatbot to plug right into our CRM. I think this genuinely is going to help with our sales efforts.

    Tarek Pertew has used this product for one day.
  • Carly Farlow
    Carly FarlowInbound Marketing Specialist

    Love having a free version of chat! It was pretty easy to setup as well.


    Just had one small hitch when setting up - not being able to delay the bot.

    The chat must begin with text, then the bot automatically begins with message. So I set up to say 'hello' from the chat, then bot asks the first question. But for a free chat, this is legit and I'm excited to see the leads come in!

    Carly Farlow has used this product for one week.
  • James at HubSpot
    James at HubSpotDemand Generation Manager

    Awesome product to help manage multiple conversations and to ensure each one has the context to make them as engaging as possible.


    Nothing comes to mind

    It's also free so it is really easy to get started

    James at HubSpot has used this product for one year.
  • Qaunain Meghjee
    Qaunain MeghjeeHead of Technology @ Level39

    Easy to use


    Could have a few extra customisations like delay timers and appearance fine tuning but nothing that would prevent you from using it.

    Really simple to use, works on the free plan, paid plans can remove HubSpot branding and connect to a few others tools.

    Qaunain Meghjee has used this product for one week.
  • Pros: 

    Genuinely useful new functionality.



    Makes sense to be able to talk to people across multiple channels and share those conversations with internal teams.

    Clwyd Probert has used this product for one month.
  • Pros: 

    easy to setup, easy to use


    new product may not have everything out of the box

    HubSpot is awesome

    Alan Kennedy has used this product for one month.