Reviewers are overwhelmingly negative about Hers, with complaints centered on hard-to-cancel subscriptions, surprise or early charges, weak refund handling, and slow or nonexistent customer support. Several users say prescriptions were renewed without clear consent, care felt formulaic or poorly matched to their needs, and follow-up from providers was inconsistent. Some also raise safety, privacy, and side-effect concerns, including inadequate warning about pet toxicity. A few users report helpful physicians, easy cancellation, or medication that worked well, but those positives are rare beside broader distrust.
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