Headout

Great travel experiences on demand

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Reviews

7293
1359273
 
  • Pros: 

    Pretty website

    Cons: 

    Terrible communication and hides behind selfish 'policies'

    Booked two tours in Italy, both had major issues.

    Overbooked a tour, then rescheduled it twice without communicating the change to me.

    Used vendors who provided terrible experiences then refused to be provide compensation, stating that its hands are tied by policies that it created.

    Customer service promised to call me back and email me back, none of which ever happened.

    Other people whose flights were delayed were not allowed to reschedule tours they had paid for, despite there being documented availability on other tours at similar times.

    Actual performance is a far cry from its vision of 'making travel fun'.

    Punishes people for circumstances beyond their control and will lose any following rapidly based on the reviews I have seen. More detractors than promoters on social media is a concern.

    Greg Evans has used this product for one week.

Discussion

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5649
Sean PercivalHunter@percival
Book tours, activities and more at the last minute on your mobile device. Now serving New York and Las Vegas. It's Hotel Tonight for last minute travel activities and they're part of 500 Startups Batch 11.
79401
neil ayton@neilayton · CEO/Founder, Mountary
I used headout when I was in NY a few weeks back for a broadway show and it was super easy and fast!
14174
Varun KhonaMakerHiring@varunkhona · CEO, Headout
@neilayton thanks Neil! so glad to hear that - you're our favorite customer ;) let us know when you're in NY next!
7293
Tristan PollockHiring@writerpollock · Venture Partner at 500 Startups
LOVE THIS PRODUCT! I've booked crazy awesome experiences in NY and Vegas.
14174
Varun KhonaMakerHiring@varunkhona · CEO, Headout
@writerpollock Thanks for the love Tristan! Stay tuned as we take over the US and then the world pretty soon ;)
74541
Yossi Ghinsberg@yossi_ghinsberg
so can we get tickets to shows in New York for example or for Cirque de Solei in Vegas and the the tickets cheaper last minute? I love it!
14174
Varun KhonaMakerHiring@varunkhona · CEO, Headout
@yossi_ghinsberg Thanks Yossi! Would love to hear more detailed feedback on the app UX and learn how we can better.
110342
RodgersMuhadi@muhadirodgers · CEO, Card Planet Solutions Inc
When you visit a new city you want to try out new things and with Headout this becomes very easy, just from your mobile.
522
Jonathon Triest@jtriest · Ludlow Ventures
@muhadirodgers also really cool for exploring your own city.