Nowadays it is essential, for any person or company that organizes an event, to know first-hand the evaluation and satisfaction of their guests or customers. Until now, the only way to do this is through surveys or cumbersome post-event forms that hardly anyone bothers to fill out. Let’s be honest… nobody wants to stop and waste their time to give their opinion especially when they are enjoying the event and having a good time. However, collecting and knowing the satisfaction of the guests, without a doubt, is very useful for the event organizer, not only to be able to improve or correct in time the possible incidents that arise during the execution of the same, but also in the face of future events. Gestualy is a new recently created project that aims to allow any company or person organizing any type of event to collect information from their customers based on gestures through a low cost device. The system is capable of recognizing in real time the gestures of people passing in front of a camera, estimating whether it is a gesture of approval or disapproval and even predicting gender, age and mood. . All information inferred in real time is stored in the cloud for later consultation and exploitation. The entire process requires little effort or wait on the part of the guests who can now leave their review in just a couple of seconds. In addition, the assessment is completely anonymous since no personal or sensitive data is collected at any time from the people who leave their opinion through this new system. On the other hand, the event organizer will be able to access a report which summarizes the number of evaluations received by guests or clients.

Gestualy

Get customers feddback through gestures. In less than 1 sec.

Get customers feddback through gestures. In less than 1 sec.