FullStory

See every click, swipe and scroll on your site.

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#3 Product of the DayJuly 18, 2014

FullStory is captures your site visitors' browsing behavior, useful for anyone that wants to better understand their users and how they use your product.

Reviews
  • Ryan Hoover
    Ryan HooverFounder, Product Hunt
    Pros: 

    A "super power" for user research

    Cons: 

    Often the video stream remains static when the user opens a new tab, pauses

    When you're building a new products, user feedback is critical. You can gather feedback in a variety of ways, through in-person customer development interviews, surveys, and by simply looking at the data. I'm particularly fond of doing user testing (UserTesting is an awesome tool for this) although its only a "simulation" of what your users are actually doing.

    FullStory captures a screen recording of your site visitor's actions and behavior within (cue Steve Irwin impression) their natural environment. We've used it many times at Product Hunt to better understand how people are using new or beta features we're building. It's 👍🏼.

  • George Nurijanian
    George NurijanianPM, Online Republic
    Pros: 

    OmniSearch is amazing

    Cons: 

    Never got the pricing to match value right. Also, good luck setting up an umbrella account if you're running several sites.

    They do one thing instead of many, and they do it well, but the pricing model didn't work all that well for us. Besides, it's still one step behind Amplitude and the likes in terms of seeing the customer journey. I would still recommend them for the search function.

    George Nurijanian has used this product for one month.
Discussion
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Aj Mihalic
Aj Mihalic@aj_mihalic · meetaj.com
If their was a way to hook this into mobile iOS or Android I'd jump on it in a second. Seriously.
Alex West
Alex West@alexbwest22 · ceo, artcloud
@aj_mihalic yeah! I keep hoping, thinking they'll do that. But native code is so much trickier than html to 'record'.
Bill Lewis
Bill Lewis@workstationw · PM--Dave's Office Installations
killer app $199 a month to start is pricey should be a deal for startups
Joel Webber
Joel WebberMaker@jgw · Cofounder, FullStory.com
Impressive -- ProductHunt has been driving a decent percentage of our site traffic today. Please come on over and sign up if you're interested!
Bhavin Prajapati
Bhavin Prajapati@bhavprajapati · Product & Growth
@jgw Your product's literally saved us hours of work a day to find problems. Thanks for making it awesome :)
Aj Mihalic
Aj Mihalic@aj_mihalic · meetaj.com
Should also check out @Heap, @fullstory, You guys could make magic if you teamed up.
Gabriel Song
Gabriel Song@gabsong · Product Manager
We use FullStory at RelateIQ for the support process. It's radical.