Launching today
Frontdesk AI
AI COO to run your business like a Fortune 500 enterprise
285 followers
AI COO to run your business like a Fortune 500 enterprise
285 followers
Enter your website and get all the AI agents you need to grow your business. One AI that calls, texts, and emails all of your customers 24/7. A CRM, a ticketing system, even a website builder.
I'm Ben, and today we're launching Frontdesk the world's first AI COO that rebuilds your business into a Fortune 500 enterprise.
The problem: SMB and Medium Sized Biz's are stitching together a website, CRM, chatbot, lead forms, and a receptionist across five different tools; paying thousands a month to GoHighLevel, HubSpot, agencies and others, and are still missing calls and leaking revenue.
Our solution: Drop in your URL. In minutes, Frontdesk rebuilds your entire front office a new website, embedded chatbot and lead forms, a native CRM, and a 24/7 inbound + outbound AI receptionist that books appointments and drives revenue on autopilot.
Why it's different: Other tools give you a piece. We give you the whole front office, AI-native, at a fraction of the cost. 10,000+ businesses already run on Frontdesk.
Who it's for: Any Business, Real Estate, Healthcare, Retail, agencies, and any business that is tired of paying for five tools that don't talk to each other.
Try it free: myaifrontdesk.com — free tier includes the full suite.
I'll be in the comments all day. Would love to hear what you'd want an AI COO to do for your business.
— Ben
"AI COO" sounds powerful, but how do you prevent it from making wrong decisions when it starts acting across channels?
Frontdesk AI
@charlotte_reed1 Great question. Transparency is the foundation: every call, message, and action the AI takes is logged with full history, so you can see exactly what it did and correct behavior in one place. On top of that, you can define escalation pathways on every channel (voice, SMS, email, chat) so the AI hands off to a human based on rules you set, whether that's a specific keyword, a stuck conversation, or a high-value lead. The whole thing runs inside a defined scope (who your business is, what it can and can't say) instead of being a general-purpose agent freelancing on your behalf. Additionally, compliance is built into the platform, not bolted on. Consent, opt-outs, rate limits, and channel-specific regulations are all handled at the system level so a lot of "wrong moves" get blocked before they happen. No AI is perfect, but scoped + supervised + observable beats "general agent doing whatever."
Curious how much control users have over calls and msgs before anything actually gets sent to customers.
Frontdesk AI
@hudson_blake A lot. Before anything goes out, you define the AI's persona, knowledge base, and scope (what it can and can't say, when to escalate, what's off limits). You can run test calls and messages to yourself to see exactly how it'll behave with real customers. For outbound campaigns, you set the audience, content, timing, and rate limits up front and review the whole thing before it launches. On email specifically, the AI runs in draft mode where every reply lands in your queue for approval. And in any individual conversation, on any channel, you can flip the AI off at any moment to take over yourself. You can dial human-in-the-loop up or down per channel depending on how high-stakes the conversation is.
I wonder if businesses actually trust an AI to run customer communication 24/7 without constant supervision.
Frontdesk AI
@cody_spencer Honest answer: most don't start by trusting it 24/7, but get there fairly quickly. They start with the AI handling overflow (after-hours calls, drafts only, missed leads) and expand its autonomy as it earns trust. The comparison that matters isn't "AI vs. perfect human," it's "AI vs. the current reality of missed calls and follow-ups that never happen." With toggles, drafts, full logs, and escalation rules per channel, trust gets built fast. Thousands of businesses run on Frontdesk today and we handle tens of millions of customer interactions a month, so empirically the answer is yes, with the right setup.
Is this meant to replace existing tools like CRMs, or sit on top of them and coordinate actions?
Frontdesk AI
@dylan_hayes2 It's a replacement for most of our customers. Frontdesk is built for businesses stitching 5 tools together and bleeding money on integrations that never quite work, so the whole point is one system where the website, CRM, chatbot, lead forms, and AI receptionist share data and trigger each other natively (you can't really get that by bolting AI on top of 5 different vendors). Customers on our native CRM tend to get the most out of the system because that's where "smart variables" really shine: CRM fields the AI updates automatically based on each conversation, like preferred call time, service interest, or appointment status, so your records stay fresh without anyone manually entering anything. That said, if you've already got a serious investment in something like HubSpot or Salesforce, we play nice and integrate. The unlock is the AI front office layer, the underlying CRM can live elsewhere if you need it to.
Frontdesk AI
Hey Product Hunt! I'm Aadhrik, Head of Product at Frontdesk.
We kept hearing the same story from businesses: a website on one service, a CRM on another, a chatbot from a third vendor, lead forms duct-taped in, and a receptionist service that misses half the after-hours calls. A dozen tools, thousands a month, still leaking revenue.
The thing that made this hard to actually fix (and the reason most "all-in-one" tools fail) is that the pieces have to genuinely talk to each other. If your AI receptionist takes a call but doesn't update the CRM, or your chatbot captures a lead but the follow-up never goes out, you've just rebuilt the same broken stack with a nicer UI.
Most of our last year has been on exactly that: making one AI front office where every conversation, lead, and appointment lives in one place and the parts actually work as one system. 10,000+ businesses are already running on it, and our free plan includes the full suite.
I'll be here all day, so feel free ask me any questions about our product or vision!
The escalation logic is the most technically interesting piece here, and also the hardest to get right. Knowing when not to handle something autonomously — and handing off with full context intact — is where most voice AI products silently fail. Would love to know how Frontdesk decides that threshold. Is it confidence-score based, keyword triggers, or does the model itself flag uncertainty? That decision boundary is what separates a receptionist from a liability in industries like legal and medical.