Freshdesk

Everything you need to deliver exceptional customer support.

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#3 Product of the DayMay 06, 2014
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Reviews

  • Pros: 

    excellent customer support software

    Cons: 

    not found

    It's the best software for customer support that I have ever used. Also, I like its integration with TMetric, it allows me to track how much time was spent on the overall activity in Freshdesk.

    TurnerAlex has used this product for one month.
  • Pros: 

    Excellent UI, Lots of features, Great reporting, Awesome built in survey tool

    Cons: 

    None so far...

    My teams been using this for over a month and they love it. It's increased visibility on production and helped us get a handle on customer satisfaction per ticket.

    Keith Sipmann has used this product for one month.

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