Fat Lama

Borrow stuff you need. Lend stuff you don't

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#5 Product of the DayAugust 18, 2017
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Reviews

  • Pros: 

    Nothing

    Cons: 

    They only pay out claims after you use your own insurance. Its a guarantee not real cover

    After having £10K worth of camera gear stolen from a FatLama Borrower. This is what the Director Rosie Dallas had to say to me...

    "The Terms of Service are a legally binding contract which you agreed to at the point of sign up. The guarantee page is not. We are not under any legal obligation to payout to you *in view of your commercial insurance*."

    Nice hey I thought a guarantee was a guarantee? They take 15% commision from me and say it goes towards insurance but when it comes to paying out...forget it.

    The issue is Fat Lama amended the Guarantee and the Insurance FAQ to include the text "Commerical Insurance" AFTER I CLAIMED!!!

    They then have the audacity to try and claim they never editing the text and I should have seen it when I signed up.

    Luckily for me, I used googles cached web pages to go back in time to see what the website used to look like when I signed up and right before I claimed. Surprise Surprise nothing about Commerical Insurance!

    If anyone else is having issues with FatLama lying please contact me and I'll send you the required evidence to back up your claims.They changed the wording around the 1st November-7th November 2017. So this only applies to people who joined before this date.

    My insurance provider has recommended I notify the FCA and Financial Ombudsman, which I have done, so this claim will take months to resolve.

    To all other leanders out there reading this I have just joined KitMapper, Dave seems like a really straight up guy and I don't mind paying a bit more knowing I'm not going to get screwed.

    Rueben Derrick has used this product for one month.
  • Pros: 

    NONE maybe ypu can make small amount of money

    Cons: 

    they have been hacked and accounts selling online not safe to share your equiptment on!

    Greetings,

    My name is Paul Villa, I work in the media and tech industry. I'm writing this because i have come across something today that has made me sick to my stomach. Being a victim of ID FRAUD myself and disgracefully all openly on Social Media Especially (INSTAGRAM), I would like to warn you guys of what is happening out here right under our nose! So you can share with your outlet and peers, to stay aware of what we put into our computer and where.

    While browsing on the explore page on Instagram with a simple #fraud hashtag, i came across a group of what seem hackers & fraudsters based in our city!, Selling People’s bank card details, id’s, bank accounts and logins to sites such as (AMAZON, GUMTREE, FAT LAMA !!!!!!, PAYPAL, UBER, DELIVEROO & PETROL STATION ACCOUNT LOGINS, they also openly promote the ability to match the victim’s I.P for “100% SUCCESS RATE’!” and buy goods and sell them to their followers at 50%, who with the Hackers negotiate ‘deals’ in the comments section.

    I have attached below various screen shots taken while going through these pages, all which seem like they are a LONDON & BIRMINGHAM! based gang connected via social media, giving each other “shoutouts”, to increase their followers.

    They seem to have sophisticated ways of hacking sites (as mentioned above) and acquiring our LogIns and Card details, which then they use their own various methods to obtain a financial gain from these. ITS TOO EASY FOR THEM!

    A LOT OF COMPANIES ESPECIALLY THE ONES STATED ABOVE THAT HAVE BEEN VICTIMS OF HACKING SEEM TO HIDE IT FROM THEIR CUSTOMERS, AS I SEE NO ARTICLES AT ALL!, THEY DONT EVEN LET THEiR USERS KNOW NOTHING!!!! GIVING US NO CHANCE TO PROTECT OURSELVES AND CHANGE OUR INFO!!

    MORE SHOULD BE DONE ABOUT THIS, WE MUST PROTECT OUR GRID AND ONLINE SECURITIES ITS TOO EASY FOR THESE HACKERS, ALSO COMPANIES SHOULD BEEF UP THEIR SECURITY BECAUSE WE ARE LOSING…... TO WHAT SEEMS TO BE 16 YEAR OLDS.

    PV

    THE PEOPLE MUST KNOW.

    paul villa has used this product for one month.

Discussion

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Rosie Dallas
Rosie DallasMaker@rosie_dallas
So excited to share Fat Lama with everyone today! Here are a few commonly asked questions: 1) Is it safe to lend my stuff? What happens if it gets damaged or stolen? No need to worry here. We have a first of it’s kind insurance policy which means every single item rented through Fat Lama is 100% insured. If anything is returned damaged we will make sure it is fixed or replaced ASAP. 2) How quickly can you book something? Our lenders are very responsive and flexible which means you can often pick up the item immediately. In fact 50% of our rentals are booked and picked up within 24 hours! 3) How much money can I make on Fat Lama? We have lenders making their entire salary just by renting on Fat Lama now. People are already making around £3000 every month just by renting their stuff! 4) What kinds of items rent best? There are a great many but some of our core categories are: photography equipment, audio equipment, DJ equipment, drones, instruments, tents, bikes and party stuff. If you’ve got anything that falls into these categories knocking around your home it’s time it started earning it’s keep! Get listing today… https://fatlama.com/create-item Any other questions just let me know!
Nicolas Nguyen
Nicolas Nguyen@nickhung · Founder | Waatcher
@rosie_dallas great idea. I have so many things in my garage that I would love to rent out. Your insurance solution solved a critical pain point. Congrats!
Rosie Dallas
Rosie DallasMaker@rosie_dallas
@nickhung Thanks Nicholas! :)
tobymather
tobymather@tobymather · Associate, Emerge Venture Lab
Congrats guys. Fat Lama's customer service is also lighting fast in my experience.
Rosie Dallas
Rosie DallasMaker@rosie_dallas
@tobymather Thanks Toby! :)
Cameron Sadler
Cameron Sadler@codedbycam · Founder, NewCraft
Awesome concept. Congrats on launch.
Peter Connors
Peter Connors@peter_connors · Creator, HUGZ - cards that hug
Bring this to Portsmouth, NH - brilliant product vision! Good luck!