A chatbot for your knowledge base

get it
#4 Product of the DayOctober 07, 2016




You need to become a Contributor to join the discussion - Find out how.
David CancelMaker@dcancel
Hi all, I'm the CEO of Drift. I'm so excited about this launch! For 20 years, across 5 companies, I have pursued the mission of helping business communicate with their customers. At Drift we have been working on helping every business scale customer communication. That started with the launch of Drift 2.0 and now we’re taking the next step with our knowledge base integrations. Driftbot will automatically provide customers with the answers you’ve already written help docs for. We will be supporting Help Scout, Helpjuice, WordPress, and Zendesk knowledge bases (and adding more quickly). We're excited about the future and would love you to join us on this customer focused journey. 🚀
Dharmesh Shah@dharmesh · Founder and CTO, HubSpot
@dcancel Congrats on the launch of DriftBot. I think this use case makes a lot of sense. Bots are the future!
Hiten ShahHunterPro@hnshah · Crazy Egg, Quick Sprout & Draftsend
This is a sneak peek into the future of customer support, thanks to the Drift team. Product people, take note of this truly useful innovative feature that combines integrations with others tools and machine learning.
Alex Kaul@alex_kaul · Researcher & Maker
Interesting idea!
We've been using this for several of our websites and have loved it so far. Fantastic product!
Dave GerhardtMaker@davegerhardt · Director of Marketing at Drift
@brenk thanks Brendon! we appreciate it.
Stef LewandowskiPro@stef · Founder, Makelight
Amazing. I've bee using Drift for a while now for https://makelight.com and it's getting a great reaction from customers. I was thinking the other day it would be nice to have an automated way to suggest answers to common queries. And then…
Elias TorresMaker@eliast · CTO at Drift
@stef Thank you for being a customer and please keep thinking so we keep...
Cynthia Houlton@cynthiahoulton · VP Business Development StockX
Always hunting for better ways to communicate with business customers. Went to Drift.com to learn more about B2B and had a great interaction with Bot then sales. Great product David!
David CancelMaker@dcancel
@cynthiahoulton Thanks Cynthia!!!