DriftBot

A chatbot for your knowledge base

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#4 Product of the DayOctober 07, 2016

Reviews

158390
971203
 
  • 158390
    Tamas RatkaiHOM at FleetYou
    Pros: 

    Super easy to setup and frees up huge time from you sales reps / support

    Cons: 

    It is only available from the Team Plan

    With DriftBot you can automate, qualify and help you site visitors 24/7 no humans involved. Gives your website superpowers!

    Tamas Ratkai has used this product for one year.

Discussion

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44839
David CancelMakerHiring@dcancel
Hi all, I'm the CEO of Drift. I'm so excited about this launch! For 20 years, across 5 companies, I have pursued the mission of helping business communicate with their customers. At Drift we have been working on helping every business scale customer communication. That started with the launch of Drift 2.0 and now we’re taking the next step with our knowledge base integrations. Driftbot will automatically provide customers with the answers you’ve already written help docs for. We will be supporting Help Scout, Helpjuice, WordPress, and Zendesk knowledge bases (and adding more quickly). We're excited about the future and would love you to join us on this customer focused journey. 🚀
8738
Dharmesh Shah@dharmesh · Founder and CTO, HubSpot
@dcancel Congrats on the launch of DriftBot. I think this use case makes a lot of sense. Bots are the future!
23
Hiten ShahHunterPro@hnshah · Crazy Egg, Product Habits & FYI
This is a sneak peek into the future of customer support, thanks to the Drift team. Product people, take note of this truly useful innovative feature that combines integrations with others tools and machine learning.
69263
Alex Kaul@alex_kaul · Researcher & Maker
Interesting idea!
We've been using this for several of our websites and have loved it so far. Fantastic product!
32917
Dave GerhardtMakerHiring@davegerhardt · VP of Marketing at Drift
@brenk thanks Brendon! we appreciate it.
3924
Stef Lewandowski@stef · Founder, Makelight
Amazing. I've bee using Drift for a while now for https://makelight.com and it's getting a great reaction from customers. I was thinking the other day it would be nice to have an automated way to suggest answers to common queries. And then…
235610
Elias TorresMakerHiring@eliast · CTO at Drift
@stef Thank you for being a customer and please keep thinking so we keep...
95442
Cynthia Houlton@cynthiahoulton · VP Business Development StockX
Always hunting for better ways to communicate with business customers. Went to Drift.com to learn more about B2B and had a great interaction with Bot then sales. Great product David!