Drift Profiles

A more personalized way for team members to help customers

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Hiten Shah
Hunter
Crazy Egg, Product Habits & FYI
This is pretty cool. Profile pages for each person on your team that connect to Drift's customer communication platform. It's a really effective way to help customers solve their problems, faster. And its included with a free Drift account.
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Dharmesh Shah
Founder and CTO, HubSpot
@hnshah Agreed. Pretty cool and makes sense. Congrats on the launch, @drift team!
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Cem CarakEntrepreneur - WhatTuDu & PlanItUp
@hnshah So do you need to provide a username or send an invitation to your customers so you can use this platform? How does it work?
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Jice LavocatFounder at Elokenz
That new feature seems really great. Like a social platform in your help desk :-) Though video recording @mattbilotti ? :-D
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@jice_lavocat πŸ™πŸ½
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Chris Handy
Mug says: World’s Greatest Dad
I want to go to there. Can we use custom domains/sub domains?
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Elias Torres
CTO at Drift
@handythinks Definitely on the list!
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Chris Handy
Mug says: World’s Greatest Dad
@eliast awesome. Seems like a very cool repurpose for all those "about me" products. We make very Hubspotty looking form-driven landing pages for salespeople at our clients. This takes it to a new level. I'd love to be able to put an authors blog RSS feed in here to show latest posts also so this becomes their personal "home"
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Elias Torres
CTO at Drift
@handythinks We can add that VERY QUICKLY (rss-feed). Please chat with @matt
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Sammy Schuckert
Ex-CEO & Co-Founder @ thangs
Awesome, great feature! How do I enable Profiles? I'm not able to find it.
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@sammyschuckert thanks! We will unlock your account today and shoot you a note. πŸš€
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Sammy Schuckert
Ex-CEO & Co-Founder @ thangs
@dcancel Thanks! πŸ‘πŸΌ
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Dave Gerhardt
Maker
CMO at Privy.com | B2B Brand Builder
@sammyschuckert just DM'd you :)
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Marcos OrtizCloud Data Engineer by day | Podcaster
@davegerhardt @dcancel congrats to all @Drift crew for this incredible feature.
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Jean-Philippe BoilyFounder @ Metrics Watch & Simple Segment
Congrats folks! It looks great! Wondering what that "Schedule Meeting" button actually does. Calendly-like? That would be stellar. Congrats on the launch!
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@jipiboily Good πŸ‘€
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