Drift Profiles

A more personalized way for team members to help customers

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Discussion

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Hiten Shah
Hiten ShahHunterPro@hnshah · Crazy Egg, Product Habits & FYI
This is pretty cool. Profile pages for each person on your team that connect to Drift's customer communication platform. It's a really effective way to help customers solve their problems, faster. And its included with a free Drift account.
Dharmesh Shah
Dharmesh Shah@dharmesh · Founder and CTO, HubSpot
@hnshah Agreed. Pretty cool and makes sense. Congrats on the launch, @drift team!
Cem Carak
Cem Carak@cemedericarak · Entrepreneur - WhatTuDu & PlanItUp
@hnshah So do you need to provide a username or send an invitation to your customers so you can use this platform? How does it work?
Jice Lavocat
Jice Lavocat@jice_lavocat · Founder at Elokenz
That new feature seems really great. Like a social platform in your help desk :-) Though video recording @mattbilotti ? :-D
Chris Handy
Chris Handy@handythinks · Customer Marketing Leader at Drift
I want to go to there. Can we use custom domains/sub domains?
Elias Torres
Elias TorresHiring@eliast · CTO at Drift
@handythinks Definitely on the list!
Chris Handy
Chris Handy@handythinks · Customer Marketing Leader at Drift
@eliast awesome. Seems like a very cool repurpose for all those "about me" products. We make very Hubspotty looking form-driven landing pages for salespeople at our clients. This takes it to a new level. I'd love to be able to put an authors blog RSS feed in here to show latest posts also so this becomes their personal "home"
Elias Torres
Elias TorresHiring@eliast · CTO at Drift
@handythinks We can add that VERY QUICKLY (rss-feed). Please chat with @matt
Sammy Schuckert
Sammy Schuckert@sammyschuckert · Co-Founder & CEO @ thangs
Awesome, great feature! How do I enable Profiles? I'm not able to find it.
David Cancel
David CancelMakerHiring@dcancel
@sammyschuckert thanks! We will unlock your account today and shoot you a note. 🚀
Sammy Schuckert
Sammy Schuckert@sammyschuckert · Co-Founder & CEO @ thangs
@dcancel Thanks! 👏🏼
Dave Gerhardt
Dave GerhardtMakerHiring@davegerhardt · VP of Marketing at Drift
@sammyschuckert just DM'd you :)
Marcos Ortiz
Marcos Ortiz@marcosluis2186 · Co-founder at Capital Latino, LLC
@davegerhardt @dcancel congrats to all @Drift crew for this incredible feature.
Jean-Philippe Boily
Jean-Philippe Boily@jipiboily · Founder @ Metrics Watch & Simple Segment
Congrats folks! It looks great! Wondering what that "Schedule Meeting" button actually does. Calendly-like? That would be stellar. Congrats on the launch!