separating editing from publishing is the right call. a working draft that a human explicitly promotes to the live site, with version history to roll back to, is a much saner model than letting an agent write straight to production docs. preserving frontmatter, tables, and links while switching between visual and markdown mode without breaking structure is also a harder problem than it sounds.
yo congrats faizan! the reader questions thing is lowkey the best part, do those come from the normal search too or just the ai one?
@devmatei Both.
Looking real good! A lot of good things are coming out in this area, will certainly be trying it out! Does the mcp support creation for web documentations (the ones we would have in a product's site, for example?)
@matheus_paranhos1 Thanks, do let me know if you run into any friction. Feel free to book a call.
https://cal.com/faizan-khan-18shuq/30min
No, unfortunately the MCP won't have access to your source-code so it can't modify things. It only has access to the help-center hosted on DocsAlot. It can listen to source-code as a read-only thing but thats about it.
Would love to chat about what you have in-mind. Could be a good feature to add.
congrats on the launch Faizan!
can the MCP key be limited to drafts only? I'm fine with an agent writing drafts all day, but I'd still want a person to be the one who hits publish.
@ahmadhajj yes, agent wont publish until you say so. We have a full CMS. So you push a draft to save a version, and then you publish to make it live.
You can also revert versions. and MCP can be limited to roles based on who can publish and who cant
Having pone source of truth makes sense when help docs and developer docs start growing separately. Does it also help identify outdated pages?
@alheri_murya Yes, it does. For this, once you connect the main website, github repo, and other things. It will automatically catch drifts.
The good thing about this MCP is, you won't have to pay extra since you are already using your AI. We don't charge per drift detections.
Can I bring in my existing help center articles, like from Zendesk or Intercom, or do I have to paste everything in myself?
@federico_battistella No, we connect directly with your Zendesk, intercom account, so we can listen to tickets and then publish directly to those platforms.
would love to chat more about your use-case. Happy to buy you lunch in return for a call :)
https://cal.com/faizan-khan-18shuq/30min
This is much needed! Can I onboard through claude?
@shawn_esquivel you most certainly can. Just point claude to our landing page, it should figure everything out.
Can an MCP update include the page version it was based on, so a human's newer edits are preserved rather than overwritten?
@transkey Yes, we have a full version control CRM on our site. So everything is append only and you can easily revert to an older version.
I think the 2nd video demonstrates that the a new version is published everytime there is an update.