Diplo

Who loves on-call?!

125 followers

Who loves on-call?!

125 followers

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Knowledge base software

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Automation tools

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AI Metrics and Evaluation

Imagine an assistant engineer that takes over all the redundant and time consuming operational tasks. Diplo addresses - 📝 Critical RCCA (post mortem) reports in minutes ⌛ Time to resolution for incidents 📚 Manage runbooks 🔎 Internal knowledge search

Free

Launch tags:Productivity•SaaS•Developer Tools

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Diplo

Maker

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Hello Product Hunt! No one loves on-call yet have to go through it every rotation. Busy on-calls causing burnouts in common. We decided to build Diplo with pin pointed features just alleviate engineers of this on-call toil and optimize operational costs. We would love to hear your take. I would like to describe a few key features that we started out with - RCCA reports RCCA (Root Cause Corrective Action) or post mortem or retrospective reports is a critical document that needs to be prepared for every high impact incident that captures a detailed incident description, key timelines for mitigation and root causing, five whys analysis, corrective actions, SLO metrics etc. This easily takes up several hours for engineers, often there are several of these that overflow outside of the on-call shift. ✅ Diplo handles prepared RCCA reports within minutes freeing up dev time for engineers. Incident Insights Incidents are often combination of multiple features being used in unexpected ways that sends on-call team on a ride, with each time a different on-call team looking at the issue from scratch. ✅ Diplo leverages past incidents' knowledge to resolve current one faster Knowledge source Operational tasks are often haywire among Jira, Confluence wikis, Google docs, Notion and more. ✅ Diplo connects it all within slack To try out Diplo as a slack bot, reach us at https://www.diplo.cc/contact. We would also love to hear more use-cases based on your experience.

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2yr ago

new.space

This looks so cool 🦖! Being on call can be so stressful, especially if you're new to the team, or get paged late at night - Diplo seems like a really nice buddy to have by your side while you manage incidents. Congrats on the launch! :)

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2yr ago

Wristband

Congrats on launch @aishwaryagune! Love the idea here, feel like this would help both startups and larger orgs alike.

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2yr ago

Oh wow this is quite cool - I mean just the ability to pull up relevant telemetrics is pretty cool. It's awesome that it has access to knowledge source too. Congrats on the launch @aishwaryagune!

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2yr ago

Korl

This is something I can turn AI towards with confidence. The stakes are low enough and there is enough boiler plate. Great idea! It's also vital work that is often done with low quality. Looking forward to giving this a whirl.

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2yr ago

BodySherpa

Congrats on the launch! Would be quite meta if you enlisted the DJ Diplo as a spokesperson...

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2yr ago

TTSynth.com

Diplo sounds like a game changer for on-call engineers! 🔥 The ability to generate RCCA reports in minutes is a huge leap in reducing burnout. Streamlining incident resolution by leveraging past incidents is such a smart approach. Also, consolidating knowledge sources into one place is exactly what we need to optimize workflows. Can't wait to see how it evolves and helps dev teams focus on what really matters. Kudos to @aishwaryagune and the team for tackling such a critical area! Excited to give it a try!

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2yr ago

Diplo

Maker

@robertthomas2 Thank you! Do sign up for a product trial - https://www.diplo.cc/contact, we will have our first release going out soon. Would like to hear your feedback.

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2yr ago

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