Customer Support: Beginner's Guide

Customer Support: Beginner's Guide

Practical support tips based on real experience

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This guide is packed with fundamentals, examples and practical exercises at the end of each chapter to help you understand what it takes to deliver excellent support with high quality, empathy and professionalism.
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Launch tags:Productivity•User Experience•Education
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Oleh Bashurin
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This course is the result of years of hands-on experience in customer support — distilled into short, practical lessons. No fluff, just the essential tips, real examples, and tasks to help anyone get started in support with confidence.