Oleh Bashurin

Oleh Bashurin

Technical Support Specialist
#31370760 followers0 following
✨ 3 day streak

About

I build simple, effective templates and tools that make everyday support work easier and more human. Less typing. More clarity. Better customer experience — with every message.

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Maker History

Forums

Oleh Bashurin•

7mo ago

Customer Support: Beginner's Guide - Practical support tips based on real experience

This guide is packed with fundamentals, examples and practical exercises at the end of each chapter to help you understand what it takes to deliver excellent support with high quality, empathy and professionalism.
Oleh Bashurin•

7mo ago

100 Time-Saving Response Templates - Less typing. More clarity. Better customer experience.

100 English templates for customer communication - covering orders, refunds, shipping, accounts & more. Perfect for email, chat, or help desks. Each has a greeting, clear reply, friendly close + tips & a checklist for personalizing communication.
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