Excellent and quick onboarding experience. UI is good. As a straightforward experience, video calls and screen sharing works with ease.
Chat modal with rich text features.
Confrere is a very simple and smart solution for BtoB and BtoC online digital experience web app as a service. You guys did a great work for real business needs. Congrats for this first version!
However, I experienced some UI/UX points to optimize.
Logo needs to be displayed retina. I uploaded a 3000 x 3000px PNG file, and it stays kind of fuzzy.
2. Dashboard Button
Not sure this button needs to be displayed in visitor's screen. This button is distractive and confusing in visitor/client onboarding experience.
3. Color Branding
This feature works great in dashboard. However, it will be great to customize the progress bar and infos field color. The greenish color as default should be a nice neutral light grey, for a perfect mix and match secondary color with primary color.
4. Call Button
Concerning the 'Who are you meeting with today?' section, a "CALL" button should be at that stage, in order to be very clear for the visitor/client action.
As I clicked the "Try for free" button in the Desk plan, I didn't find any access to the payment integration in my dashboard. As it is mentioned there is 30 days to try free, I think it is the main and critical feature we need to try and test for back and front end user experience.
Most of backend users are non techies or code friendly, meaning it will be great to implement the best appointment, invoicing... third party integrations.
I am pretty sure, Confrere will be a game changer solution in this strategic niche.