Cohere Chime

Hey Product Hunt! 🎉 We’ve all seen it — a Chinese restaurant’s phone number on the corner of their window, or a technician’s phone number attached to the washer you just bought. Fielding inbound calls is one of the oldest forms of sales and customer support, and we’re proud to share that we modernized it for the web! With Cohere Chime, your users can start 1-click audio and video calls without having to leave your site — no meeting links, support codes, or software downloads needed. During the call, you can see exactly what your site looks like on the customer’s end, and even request to control their screen. It’s as close as you can get to physically teleporting next to your user and helping them through your site! When I worked as an IT support technician in college, a customer would come by our IT help desk with a computer issue and I’d fix it in front of them. Since then, I’ve always wondered why online customer support couldn’t be just as easy – and now it is. I’m hyped to see how delighted your customers will be when they use it! The experience is pretty magical – trust us when we say that you have to try it for yourself. Would love to hear what you think, let us know in the comments below, or at hello@cohere.so.

Cohere is the future of customer support and onboarding. Their software lets you easily see and control your users' screens, right inside the web browser, so you can help them directly without having to set it up by phone or Zoom. Every startup with high lifetime value absolutely needs Cohere for customer retention and conversion. This is software that can make your company. Now they've released Cohere Chime, so your customers can call you directly from your website – no links required. More than before, it's like standing next to your user while helping them fix issues live. Whether you're a tiny startup or a giant company with millions of users, everyone should use it.

Wow, this is awesome and just the product I need to increase our sales velocity and empower our SDRs. Thank you team!

We’re big big fans of Cohere @ Ramp. Cohere has allowed us to deliver outstanding support and to onboard customers incredibly fast. New customers are consistently blown away by the seamless product experience. Keep up the good work 🙌🏻

I sincerely wish I could have something like Cohere Voice at Amazon. I work on an internal tool with thousands of users, and support becomes a nightmare of users filing tickets, slow screenshot exchanges, and awkward instances of “can you hop in a call real quick and share your screen?” If my team had Cohere, we could observe bugs as they’re happening AND call the user right there!

looks promising. congrats on the launch

Cool and nice UI 🥳