@rrhoover great question.
1. We're working on a new onboarding wizard that guides you through setting up the right experience for your app. It follows the same process that we do with our enterprise customers: First we get some basic information on your audience and vertical, then we try to narrow it down do the right actions and interactions - what makes your users tick - and finally we suggest the right tools and mechanics that will help you achieve that. For some segments, a reward system will be spot on; for others, it can deter users from their true motivations.
2. Captain Up is not a silver bullet. Your core product needs to be fun and useful for people, and we can only give advice on how to do that. On sites and apps that nailed their core experience we're seeing terrific results (order of magnitude improvements). On apps that don't have their core mechanics sorted, not so much.
i'm getting the founders in - does anyone have any questions for them?
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Hi @benln, thanks for submitting us! We're great fans of the community here, and would love to hear your feedback and answer any questions.
In short: Captain Up is an Engagement platform as a Service for web and mobile apps. We use game mechanics, behavioral psychology research and machine learning algorithms to help you incentivize and interact with your users, increasing your users lifetime value and KPIs.
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