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Building and Scaling Customer Service Teams #GALive

Starting and scaling customer service/support teams

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Karl Pawlewicz
@karlpawlewicz · The Voice of Olark
Hi everyone - I'm Karl Pawlewicz, the Voice of Olark Live Chat. On May 3, I sat down with Stephanie Bono of Justworks and Adam Covalt of Bonobos to discuss best practices for building and scaling Customer Service/Support teams. (Huge thanks to General Assembly for hosting us and streaming the video!) In the episode we discuss: - how to get started creat… See more