Building and Scaling Customer Service Teams #GALive
Starting and scaling customer service/support teams
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Karl Pawlewicz
@karlpawlewicz · The Voice of Olark
Hi everyone -
I'm Karl Pawlewicz, the Voice of Olark Live Chat. On May 3, I sat down with Stephanie Bono of Justworks and Adam Covalt of Bonobos to discuss best practices for building and scaling Customer Service/Support teams.
(Huge thanks to General Assembly for hosting us and streaming the video!)
In the episode we discuss:
- how to get started creat… See more
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