B12 Website Editor 2.0

Simple to use, AI powered website builder💥

3.1/5
About

B12’s new website editor is the best of both worlds: powerful enough for web experts to create bespoke website designs, while simple enough for customers to edit various parts of their website in just one click. Our goal is to create a website editor you’ll actually use.

Would you recommend this product?
Communication & Digital Strategist

Out of the $300 paid initially, only $75 were refunded. When asked to return that remaining $225 that, they claim, were used for "design work" they stopped responding completely.

Pros:

Good sales team, friendly -- definitely good at getting people signed up with a deposit. Of course, that's about all the pros there are.

Cons:

No phone number to reach the customer service team -- have to email ahead and schedule. No reply - no scheduled phone call.

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The same scheme used to milk few hundred bucks of your pocket....
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B12 has been amazing! Their customer support and sales teams have been incredibly helpful and accessible throughout our entire partnership. They offer such an amazing product/service. I love how they allow us to be as hands-on or hands-off as we would like. We have looked into other alternatives and we would be paying thousands for the same product anywhere else. The product and team have been incredible!
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Wonderful! Professional! On-Time and On Par! Working with the team at B12 has been absolutely wonderful. They have been attentive and on par 100% of the time. I have used them for several websites, and their team has been quick to respond and easy to work with. They have helped me with my own business and I am excited to move forward with them. Nikki Business Owner North Carolina
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A Terrible experience, after they signed you up and got your money, you are at your own.

Nothing has been build. But they declined to return payments.

Don't be a victim of scam.

Pros:

excellent human salesmen team to grab your deposit

Cons:

non existent customer service, probably AI based

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Copywriter at B12
I'm sorry about your experience. We work hard to make sure every customer has a great experience with B12. I checked with our CS team to understand what might have gone wrong with your account and we couldn’t find any accounts associated with River M. Can you shoot us a note at hello@b12.io and we'll do whatever we can to make things right!
Reviewer
I had this exact same experience... Great at getting you to sign up then disappeared and I was left with nothing but a bill for hundreds and not even an AI built site! 100% agree, this company is a scam.
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Not recommended if you want to build a professional website. Perfect for Garage Sale or Worms selling shops. Impossible to get a refund. Terrible, not creative designers, with "I Don't Care" attitude. AVOID>AVOID >AVOID THIS SCAM

Pros:

nothing to like

Cons:

Primitive, obsolete templates used.

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The preview of the site is poor quality. Looks awful and you can tell it needs a lot of tweaking. Once you get into the design editor, you're extremely limited at what you can do. You can only left align, right align or center photos and text. There's no way to just bump it over a little bit. Then the whole system is buggy. I tried to change images and sizing in multiple areas with not results. When I contacted customer support they said they could make the changes I needed but at a cost of $75 an hour! That's the trick right there. they make it nearly impossible to edit yourself and then charge you to do it. Also they charge you monthly for the site even if it isn't live yet. on any other DYI site builder you can build your site to completion and then when you're ready to go live you pick a subscription and start paying for it. I gave them 2 projects to work on and they failed miserably at both. I'm a fair guy. I thought maybe the first job was a fluke but they churn out crap every time! It doesn't look good, they promise you the moon in order to get you to purchase the software and then after you purchase they tell you their software can't do it. then continuously charge you even when the site isn't live and issue no refunds whatsoever. I hate this company and all they stand for. May God have mercy on their crooked souls

Pros:

nothing whatsoever!

Cons:

Glitchy, buggy, and very limited

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Hello Chad, Thank you for your feedback! We are really sorry to hear about your experience with B12. It's our goal to meet and exceed the vision you have for your website to help you grow your business online and in this case, it looks like we came up short. I had my team look into your account. It looks like we failed to meet your expectations during the creation of your websites. When this happens, I know it can be a tough situation and our team did our best to reiterate the designs with clearer followup questions. We would still love an opportunity to do more to make things right and we will take your feedback into account to improve. Thank you once again. Team B12
Reviewer

I gave them hundreds of dollars and literally got nothing. I do NOT recommend doing business with b12!

Pros:

Great at getting you to sign up

Cons:

Stole my money and disappeared. Never delivered on any promises, and can not contact them after you pay.

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Don't go with this company. They will sell you on 'AI' technology and in-house designers who charge hourly and deliver total garbage. Their designers basically change colors around in pre-existing templates - I could've done this in 20 minutes. Yet they wasted 4.5 'design' hours and hundreds of dollars on a generic looking website that would've made my company look totally unprofessional. When I asked for a refund, I was told it's 'company policy' NOT to give refunds, which is a smart policy to have when operating a bad service. Customer service requires you schedule 30 minutes vs. just call/email when you really need them. Scam. Do yourself a favor, go to 99designs and get WAY better results.

Pros:

They are great at selling their technology

Cons:

-Awful designers -Slow customer service -Cookie-cutter design interface -No refunds

Owner Rocket Sky 3D Animation School

Worst company I've ever dealt with in my life. A complete scam. Their 'design team' is a joke but their support is worse. I requested another designer because mine showed no interest or ability to help me and they never contacted me again. The only way to cancel your account is to send them a message and they don't respond. I'm now in the process of reporting this garbage company to the BBB and having my credit card company refund my subscription. Horrible, an absolute joke of a company.

Pros:

Great Demo, got me interested

Cons:

Horrible support, very, very limited website capabilities

@garth_drake Hello Gareth! We are really sorry to hear about your experience with B12. It's our goal to meet and exceed the vision you have for your website to help you grow your business online. We would love a chance to make this right for you! Can you reach out to us at hello@b12.io and someone on our team will follow up with you. Team B12
pastor, counselor, author
My review is a bit different than most, in that I never successfully launched a website with B-12. Due to some unique circumstances-- some attributable to my complete lack of experience, and some attributable to all I wanted on the website-- I needed to go elsewhere to launch my website. What really impressed me, though, is that once B-12 saw the problem, they were very kind and gracious in assisting me to get the help I needed. I much appreciate their professional and personal response.
better customer service also there recommendation was to get a facy lead form for 60 a month when it has been a month and no clicks on my website huge waste of money owner of better by the minute llc
lifecoach
The web site looks great and the guy that help me was wonderful. Do not like was told when signed up they will help me promote business and get new clients that is why went with them and have not got any new clients yet.
Commercial Loan Broker
Besides turning out a website that I’m proud of and thrilled with, B12 provided my company with simple and organized step-by-step tools to create EXACTLY what was envisioned. As someone who is creative but not artistic or high-tech, Grace and the staff @ B12 were very patient and tolerant of my constant ideas and iterations of what I believed I wanted. Can’t forget to mention, the service is VERY reasonably priced. I couldn’t recommend B12 highly enough. What a great experience!
Texas trial lawyer
As a small, brand new law firm we were on a very tight budget. We bootstrapped every thing from the very beginning but we knew a website was necessary. In our industry, potential new clients always google you and look to your website to see what you're all about, to make sure you're legitimate and to in essence "interview" you before hiring you. We couldn't afford to drop tens of thousands of dollars on a website like many other law firms do but we also knew we wanted to put out a high quality product and presentation to let the public know we were professional, serious and trust worthy. From the very beginning B12 worked with us to stay within our budget and realize our vision. The designers listened to our story and to what our message to the public was. They were patient and detailed throughout the process and in the end, created a beautiful, user-friendly website that we love. We get compliments on our website all the time. As if all that wasn't enough, B12 editing portal makes it easy to quickly tweak and edit the site (for example: adding a COVID-19 message at the top of our page). If we can't make the edits ourselves using the portal, B12 customer service is quick and very helpful. All in all, if you are looking for a well-priced website solution to help propel your business, B12 is the way to go. Also, you can check us out at: baileyreyes.com
B12 has no clue how to set up a podcast website. Even with guidance (the theory of how it works), giving examples of other podcast websites they still cannot deliver on what they promised. They cannot do a simple embed to my podcast host site to this new website. They delivered a product with dead links. Once they launch the site you cannot contact them to get the problem fixed or your money back. I am thinking about walking away from them now altogether and writing off the fee they charged to build a website. My advise to others is to beware of this group before you hire them.
Stay far away! We were very clear about what we needed and were assured by the smooth talking rep that B12 could do it. They dragged us along, took our money, and then admitted they were never equipped to do what we needed. They have ignored our requests for a refund over the last several months. We paid them and walked away with nothing. They scammed a small business and refuse to reply to our emails or call us back to address this like professionals.