Arbyn: AI support agent for Shopify that acts on your orders

Hey Hunters👋 I'm Odera. Before I built this I spent seven years in customer support, most recently running support across multiple Shopify stores at once. The pattern never changed. Most of the inbox was the same handful of questions, and every tool that promised to automate it either billed per ticket, so the bill grew exactly when the store was doing well, or it could answer a question but not actually do anything about it. Arbyn is my attempt at that second half. What it does 📧 Answers support email and on site live chat in your store's own voice 📦 Updates a customer's shipping address on its own ✋ For anything that touches money, cancel an order, issue a refund, apply a discount, send a gift card, reship, start a return, it prepares the action and waits for you. One tap to approve, then Arbyn performs the real Shopify action and confirms it to the customer 🎯 Gets sharper the more it handles. The early conversations are where it learns how you write Who it's for Shopify store owners shipping physical goods, handling somewhere between a couple hundred and a few thousand support conversations a month, doing it alone or with a small team, and currently paying a helpdesk whose bill climbs with volume. Pricing Free plan: 150 AI conversations a month, every feature switched on, permanently. $99 a month flat for unlimited. No per ticket fee, no per resolution fee. There is no launch discount, because the free plan already is the offer. What it does not do yet Support email and on site live chat is the complete channel list today. Instagram, Messenger, WhatsApp and voice are on the roadmap, and I am not listing them until they actually work. What I'd appreciate Feedback on the approval gate specifically. I made money moving actions require a tap because I did not want to ship an AI that issues a refund because a customer phrased a message cleverly. I have gone back and forth on whether that is the right call or whether it starts feeling like friction on day 30. If you run support on a Shopify store, would you ever turn it off?