Aircall Now

Make voice calls inside Intercom Messenger 📞💬

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#3 Product of the DayMay 07, 2018

Aircall Now lets you instantly transition text chat with customers into a phone conversation, all within Intercom Messenger.

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Reviews

  • Jeff GardnerHead of Platform Partnerships @ Intercom
    Pros: 

    Super slick interface for starting calls through Intercom Messenger!

    Cons: 

    One use case – you can only invite a user to call you on the spot. Nothing more. This could be viewed as a Pro though. ;)

    This is one of the slickest new apps for the Intercom Messenger. It feels native to the messenger with just a enough branding to fee like an Aircall product as well.

    Jeff Gardner has used this product for one month.
  • Clement BruneauPartnerships @Aircall
    Pros: 

    Easy way to add voice capabilities to Intercom Messenger.

    Cons: 

    none

    With Aircall Now, any visitor on our website can start a call within Messenger right away - no need to open a tab or download anything

    Clement Bruneau has used this product for one week.

Discussion

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Amrith Shanbhag@amrith · Community at Product Hunt & Feathrd
This is game changing 💯🤙
Ben LegmanMakerHiring@ben_legman · Product Marketing @ Aircall
@amrith Thanks Amrith! 🙌
Eoghan McCabeHiring@eoghanmccabe · CEO at Intercom
Amazing!
Ben LegmanMakerHiring@ben_legman · Product Marketing @ Aircall
@eoghanmccabe Thanks Eoghan! Truly a pleasure working with the Intercom team
Brian VallelungaPro@vallelungabrian · Entrepreneur & Student
@eoghanmccabe @ben_legman Is there a startup plan? I think $30/user/month is a little steep for seed startups. Interested to hear your thoughts?
Henri ChabrandMakerHiring@henrichabrand1
Hey Pol, thanks for hunting us! We’re really excited to share our new app, Aircall Now! Intercom launched a new messenger with the goal of letting businesses go beyond chat to connect with visitors at all stages of their customer lifecycle. To us, going beyond chat means starting a call and speaking with your customers and prospects directly. With Aircall Now, you can do this without picking up a phone or even switching tabs. Just start a call inside of the Messenger. We can’t wait to see how you use Aircall Now to connect with your customers. A big thank you to the Intercom team - it was a pleasure working together on this project. And as always, please reach out below with any suggestions for how we can make Aircall Now even better. Thanks!
Matt Hodges@mattnhodges · Marketing at @Intercom
There’s not much else more personal than a phone call these days when it comes to business to customer communication. We’re delighted to have Aircall as a launch partner for Intercom’s new Business Messenger. Such a quality and immensely valuable integration. 🙌🏻
Ben LegmanMakerHiring@ben_legman · Product Marketing @ Aircall
@mattnhodges Thanks Matt! Great to be a part of it, and a pleasure working with the Intercom team!
Matthieu de Luze@matthieudeluze · Co-Founder @ Studiolabs & Social Media
Congrats on launching it guys 🎉 It's a very intuitive add on to Intercom chat 👍 Quick question: can you track some insights of the call inside Intercom's interface (duration,recordings for example) or do you need to check those on Aircall's interface? 🤔
Ben LegmanMakerHiring@ben_legman · Product Marketing @ Aircall
@matthieudeluze Thanks Matthieu! You can find all those insights (+ more!) on Aircall's interface. Our first version of Aircall Now doesn't log call information within Intercom, but we're looking to add it in the near future.
Matthieu de Luze@matthieudeluze · Co-Founder @ Studiolabs & Social Media
@ben_legman Ok thanks for your quick answer! And congrats again, that's a very cool integration 😎