Frontmate: 24/7 AI reception for UK business

Hey Product Hunt 👋 I'm Salman, solo founder of Frontmate. The idea came from noticing something odd: businesses have automated almost every way you can contact them — chat widgets, WhatsApp, online booking forms — but the phone is still a human sitting at a desk. And that human can only answer one call at a time. So when reception is already on a call, or with a customer at the desk, or out for lunch, the phone just rings out. The caller doesn't leave a voicemail. They ring the next place on the list. That's not a "you should hire more staff" problem. It's a physics problem. One person cannot answer two phones simultaneously. Frontmate is an AI receptionist that picks up those calls. It answers in natural conversation, handles bookings and enquiries, and emails a written summary straight after — so nobody has to sit and listen back to voicemails. The thing that surprised me most while building it: the hard part wasn't the AI. It was everything around it — telephony routing, making the handoff feel natural, getting the summary email to say something actually useful instead of a transcript dump. The conversation quality was the easy 20%. It's live and running for real businesses now. The best way to judge it is to just call the demo number on the site and talk to it yourself. Would genuinely love feedback — especially from anyone who's run a front desk and can tell me where this falls short.