Hi Product Hunt! 👋 I'm Sachida Sharma, the creator of SOP Prompter. I built SOP Prompter after seeing technical support teams spend too much time searching documentation while customers waited for answers. Existing AI assistants are great for general questions, but they often don't understand company-specific SOPs, troubleshooting guides, or internal knowledge. SOP Prompter was built to solve that problem. It brings your SOPs and knowledge base into live support conversations, providing real-time transcription, AI-powered reply suggestions, troubleshooting guidance, and coaching so agents can respond faster and more consistently. I'd really appreciate your feedback: • What feature would make this most useful for your team? • What's missing compared to tools you've used? • How could we improve the experience? Thanks for checking out SOP Prompter and supporting our launch! 🚀

SOP Prompter

Real-time AI guidance powered by your SOPs

Real-time AI guidance powered by your SOPs