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7d ago

Previous Resume Io Launches

Resume.ioBuild your job-winning resume in minutes

Launched on January 31st, 2018

1.3

Based on 38 reviews

Review Resume Io?

Reviewers are overwhelmingly negative about Resume Io, focusing less on resume quality than on billing and cancellation. The most repeated complaints describe trial or low-cost downloads turning into recurring charges, poor price visibility, hard-to-complete cancellations, continued billing after cancellation, and refund refusals. Support is often described as slow, scripted, or unhelpful, though a few users say staff eventually responded or solved issues. On the product itself, some users like the templates and ease of use, but others say export is paywalled and AI or tailoring features feel weak or broken.

+35

Summarized with AI

Pros

free option available (2)

pdf-download (2)

variety of templates (2)

Cons

auto-renewal subscription (18)

deceptive billing practices (18)

lack of refund policy (14)

hidden charges (11)

poor customer service (11)

limited free features (7)

difficult cancellation process (6)

AI text suggestions (3)

Pros

Cons

Reviews

Most Informative

•1 review

I recently signed up for resume.io hoping it would help me create a better resume, but I regret it completely. Be careful: if you opt for a subscription, it will automatically renew after it expires. When I asked for a refund, they declined outright, claiming they’d already informed me in the original subscription confirmation. Honestly, that’s a shady business practice in my opinion. Customer service was no help at all—I had to follow up multiple times before anyone even bothered to respond. When I finally got an answer, it was dismissive and unhelpful. The so-called “AI” tool they have to improve your text is absolutely useless. It just summarizes your job descriptions in a simplistic, generic way that adds no real value. The only positive thing I can say is that they have a couple of decent-looking templates, but otherwise, resume.io is not worth your money or time. I would not recommend them to anyone.

What's great

variety of templates (2)

What needs improvement

poor customer service (11)auto-renewal subscription (18)AI text suggestions (3)

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34 views12mo ago

•1 review

Avoid this service at all costs. What presents itself as a simple resume formatting tool is actually a hub of deceptive practices: They use AI-generated "reviews" but claim they're from human experts. The service is bloated with useless features to justify inflated prices. Even after cancellation, they continue to charge your account secretly. I signed up for resume formatting, but received unsolicited, generic "expert" feedback that was clearly AI-generated. When confronted, the company provided evasive responses and refused to address the deception. Worst of all, after canceling my subscription, I discovered they were still charging my account. This is not just poor service—it's fraud. Save your money and protect your personal information. Look elsewhere for your resume needs.

What needs improvement

deceptive billing practices (18)hidden charges (11)AI text suggestions (3)

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32 views2yr ago

•2 reviews

Negative Experience: Poor Customer Service and Unethical Billing Practices My experience with your company has been nothing short of frustrating and disappointing. A few years ago, I created an account on resume.io and linked a credit card to it, which had an active subscription. Upon the expiration of the trial period, I decided not to renew the subscription and discontinued the service. When I needed to reactivate my subscription recently, I provided a different credit card for payment, as the previous one was no longer viable. However, to my dismay, resume.io charged the renewal fee to the first credit card without any prior notice or authorization from my end. I received no email notification or communication regarding this transaction, leaving me blindsided and aggravated by the unauthorized charge on a card I no longer used or monitored. When I reached out to your support team seeking clarification on why my second card was not utilized as instructed, I was met with sheer negligence and rudeness. My questions were evaded, and instead of addressing my concerns, I was bombarded with automated responses that failed to resolve the issue at hand. It's evident that your support staff lacks the necessary understanding and empathy required to assist customers effectively. I am appalled by the fact that there is no option available to unlink my credit cards from your system. This lack of control over my financial information is unacceptable and raises serious concerns about the security and privacy practices employed by resume.io. Despite my repeated requests, your team has shown no willingness to accommodate my concerns or rectify the situation. It is evident that resume.io prioritizes profit over ethical business practices and customer satisfaction. As a result of this experience, I have decided to terminate my account with resume.io. However, I remain skeptical about the complete removal of my personal and financial data from your system, considering the lack of transparency and accountability demonstrated thus far. In conclusion, I urge resume.io to reassess its customer service policies and billing practices to prevent similar incidents from occurring in the future. Until then, I cannot in good conscience recommend your services to anyone.

What needs improvement

poor customer service (11)difficult cancellation process (6)deceptive billing practices (18)

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26 views2yr ago

•1 review

What's great

variety of templates (2)

What needs improvement

poor customer service (11)auto-renewal subscription (18)AI text suggestions (3)

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34 views12mo ago

•1 review

What needs improvement

deceptive billing practices (18)hidden charges (11)AI text suggestions (3)

Report

32 views2yr ago

•2 reviews

What needs improvement

poor customer service (11)difficult cancellation process (6)deceptive billing practices (18)

Report

26 views2yr ago