ElevenLabs shipped 50+ agent templates built on the same playbook their own teams use.

What it is: Pre-configured ElevenAgents for customer support, outbound sales, and internal enablement, each with predefined prompts, workflows, and integrations ready to deploy.

The hardest part of AI agent deployment is rarely the model. It's prompt design, workflow mapping, and testing before anything goes live. Most teams either spend weeks on this or skip straight to a brittle MVP. ElevenLabs' answer is to ship the already-solved version.

What makes it different: The templates aren't theoretical. ElevenLabs built their own help center support agent, SDR agent, and GTM training agent on this same foundation. The SDR agent now qualifies close to 80% of inbound leads. The enablement template pushed training completion from 40% to 90%+. That's the product logic: prove it internally, package it for everyone else.

Key features:

50+ use-case templates across support, sales, ops, and enablement
Each template includes prompts, workflow configurations, and integrations
Plug-in knowledge base support for support agents
SDR templates for lead qualification and outbound at scale
Rep training and role-play coach templates for GTM teams
Runs on ElevenAgents across voice, chat, and telephony in 70+ languages

Benefits:

Skip configuration overhead for well-defined use cases
Internally stress-tested templates with published outcome data
Works across the full ElevenAgents channel stack from day one
Start with one template, extend across the org as value compounds

Who it's for: Sales leaders, customer experience directors, and enablement managers at mid-market and enterprise companies running or planning agent programs on ElevenAgents.

Agent adoption is slowing at deployment complexity, not at intent. Templates that compress the path from "we want an AI SDR" to a working agent solve a real org-level bottleneck. Worth watching how far they extend the library from here.