Userlens helps SaaS teams turn product behavior into timely, personal guidance. Lumi, our adoption agent, combines warehouse and analytics data to understand every account, find users who are falling behind, and draft the right message for their context. You set the goal, audience, tone, and guardrails. Lumi personalizes each nudge and measures whether users actually adopt the feature.
Hey Product Hunt 👋 Hai here, co-founder of Userlens.
At our last startup, Wudpecker, we had 20K users and 1,000+ customers. Still, we often learned too late that an user had stopped getting value.
That experience led us to build the first version of Userlens for founders, builders and customer-facing teams. But over time, we realized churn begins much earlier than renewal. It begins when users miss, misunderstand, or never adopt what you ship.
So we rebuilt Userlens around that moment.
Today, we’re launching Lumi: an adoption agent that gives every user the attention founders give their first ten customers.
Lumi:
Combines your warehouse and product analytics into a living understanding of every account
Identifies exactly who needs help with a feature, and why
Drafts personal guidance based on each user’s actual behavior
Follows your goals, tone, frequency limits, and guardrails
Measures whether product behavior changed, not merely whether a message was opened
Nothing sends without your approval.
We built Lumi for founders, product, growth, and customer teams that ship quickly and want adoption to keep pace.
Product Hunt offer:Try us out with $500 free credit!
If you’re building a product where users are only scratching the surface of what it can do, we’d love for you to try Lumi out at ws.userlens.io
Report
measuring behaviour change instead of opens is the harder thing to fake. the approval gate before anything sends is what makes it usable inside a real team imo.
Userlens
Hey Product Hunt 👋 Hai here, co-founder of Userlens.
At our last startup, Wudpecker, we had 20K users and 1,000+ customers. Still, we often learned too late that an user had stopped getting value.
That experience led us to build the first version of Userlens for founders, builders and customer-facing teams. But over time, we realized churn begins much earlier than renewal. It begins when users miss, misunderstand, or never adopt what you ship.
So we rebuilt Userlens around that moment.
Today, we’re launching Lumi: an adoption agent that gives every user the attention founders give their first ten customers.
Lumi:
Combines your warehouse and product analytics into a living understanding of every account
Identifies exactly who needs help with a feature, and why
Drafts personal guidance based on each user’s actual behavior
Follows your goals, tone, frequency limits, and guardrails
Measures whether product behavior changed, not merely whether a message was opened
Nothing sends without your approval.
We built Lumi for founders, product, growth, and customer teams that ship quickly and want adoption to keep pace.
Product Hunt offer:Try us out with $500 free credit!
If you’re building a product where users are only scratching the surface of what it can do, we’d love for you to try Lumi out at ws.userlens.io
measuring behaviour change instead of opens is the harder thing to fake. the approval gate before anything sends is what makes it usable inside a real team imo.
Pushary
cracked founder, keep going!