Hey Product Hunt! Malcolm here, maker of ReportingMSP. I built this after years in IT operations and IT management. Every month the same routine, pull the service desk data, open last month's Word doc, rewrite the narrative, reformat everything, repeat for every client. The part that really broke me was writing the same report four different ways depending on who was reading it. The CEO wants a RAG summary and three sentences. The IT manager wants SLA detail and ticket volumes. The external client wants formal language with no internal jargon. So I built ReportingMSP. You enter your metrics once and it generates a professional PDF report tailored to whichever audience is receiving it - Executive, Leadership, Technical, or Client-facing. It's early days - no paying customers yet, just genuine feedback mode. Happy to give anyone here extended trial access if you want to try it properly and tell me what's wrong with it. Would love to hear from anyone who's felt this pain - does the four-audience approach resonate, or is there something about your reporting workflow I haven't thought of? https://reportingmsp.com

ReportingMSP

AI-generated client reports for MSPs in minutes

AI-generated client reports for MSPs in minutes